DVLA Rant....

[Big Colin]

Morning all.

Just venting my frutrations.... In a nut shell we've recently had our van uprated to accomodate our weight needs. Both the Wife and I had to do our HGV/LGV Theory tests as well as take a C1 practical test. Done. I fitted air suspention and upgraded the tyres. SV Tech carried out paperwork side of things. On 28 October I sent V5c and SV Tech certificate/Paperwork to DVLA for new logbook to show new MAM. Nothing heard for 28 days. Phoned DVLA, transferred to MOD 2 Agent who advised that the paperwork was only opened that day. I pointed out that it's taken 4 weeks to open the mail. Post date stamp proved this. He offered no explanation as to why its been sat on a desk for a month. He advised he could do nothing for 10 days - call back. Just phoned back this morning (10 days later) and confirmation the change has been made. Expect paperwork in 10-14 days. SERIOUSLY WTF..... We are heading off to Europe next monday for 90 days. The best the agent said was to phone back Friday and he'll be able to send me a scan for me to print off.

Great. Heading off to France and Spain now, half expecting Mr Plod to pull me over and weigh me and all I've got is a colourful bit of A4 paper which anyone could replicate.

Anyone else experienced this? I think 50 days waiting for docs is a bit overkill. I wonder if DVLA would be happy if I kept them waiting 50 days for anything?

Rant over.

Have a good one funsters.

 

[Mower Man]

Morning all.

Just venting my frutrations.... In a nut shell we've recently had our van uprated to accomodate our weight needs. Both the Wife and I had to do our HGV/LGV Theory tests as well as take a C1 practical test. Done. I fitted air suspention and upgraded the tyres. SV Tech carried out paperwork side of things. On 28 October I sent V5c and SV Tech certificate/Paperwork to DVLA for new logbook to show new MAM. Nothing heard for 28 days. Phoned DVLA, transferred to MOD 2 Agent who advised that the paperwork was only opened that day. I pointed out that it's taken 4 weeks to open the mail. Post date stamp proved this. He offered no explanation as to why its been sat on a desk for a month. He advised he could do nothing for 10 days - call back. Just phoned back this morning (10 days later) and confirmation the change has been made. Expect paperwork in 10-14 days. SERIOUSLY WTF..... We are heading off to Europe next monday for 90 days. The best the agent said was to phone back Friday and he'll be able to send me a scan for me to print off.

Great. Heading off to France and Spain now, half expecting Mr Plod to pull me over and weigh me and all I've got is a colourful bit of A4 paper which anyone could replicate.

Anyone else experienced this? I think 50 days waiting for docs is a bit overkill. I wonder if DVLA would be happy if I kept them waiting 50 days for anything?

Rant over.

Have a good one funsters.

Hi,
I have had an incident where my friend and I both had our motohome suspension upgraded for weight and all paperwork inc V5 sent off to DVLA within a week of each other. My friend got his back after receiving a initial handwritten envelope from DVLA returning his original document supplied by SV Tech(no covering letter or anything) a week later his new V5 arrived with new weight at 4000kg arrived
I waited a further 3 weeks and although I received the same hand written envelope with my original SV Tech document, nothing else. Just phoned them this morning and spoke to someone who told me the case was ‘closed’ he then came back to me and said ‘ he could not understand why it has been closed when it has not been updated and all my documents are on their system’ he then went away again and came back saying he has re-opened the case and assigned it back to the original officer to get it sorted and I should receive it in the next 2-4w weeks Lucky I checked by phone call and got a case number

 

[Hymer Tony B]

Morning all.

Just venting my frutrations.... In a nut shell we've recently had our van uprated to accomodate our weight needs. Both the Wife and I had to do our HGV/LGV Theory tests as well as take a C1 practical test. Done. I fitted air suspention and upgraded the tyres. SV Tech carried out paperwork side of things. On 28 October I sent V5c and SV Tech certificate/Paperwork to DVLA for new logbook to show new MAM. Nothing heard for 28 days. Phoned DVLA, transferred to MOD 2 Agent who advised that the paperwork was only opened that day. I pointed out that it's taken 4 weeks to open the mail. Post date stamp proved this. He offered no explanation as to why its been sat on a desk for a month. He advised he could do nothing for 10 days - call back. Just phoned back this morning (10 days later) and confirmation the change has been made. Expect paperwork in 10-14 days. SERIOUSLY WTF..... We are heading off to Europe next monday for 90 days. The best the agent said was to phone back Friday and he'll be able to send me a scan for me to print off.

Great. Heading off to France and Spain now, half expecting Mr Plod to pull me over and weigh me and all I've got is a colourful bit of A4 paper which anyone could replicate.

Anyone else experienced this? I think 50 days waiting for docs is a bit overkill. I wonder if DVLA would be happy if I kept them waiting 50 days for anything?

Rant over.

Have a good one funsters.

I think delays in postal applications are due to dvla staff working from home. This needs to stop public servants should be at work not sat at home walking dog, going shopping etc.

 

[gus-lopez]

As no doubt you know here in the UK vehicles over 40yrs do not need an MOT or have any similar documentation.

But try explaining that to an official at the side of the road who thinks ALL vehicles need an mot.I know of one Jersey resident stopped here in Spain who tried to point out that in Jersey they have no 'mot' .Eventually policeman writing out the ticket said"if you continue lying to me I will write another fine "

but it seems reasonable to me that if you are complying with the requirements of your home country that should satisfy the French authorities.

As above ,only if they know the rules of that country.

 

[MichaelT]

I think delays in postal applications are due to dvla staff working from home. This needs to stop public servants should be at work not sat at home walking dog, going shopping etc.

They are at work and probably do more hours than they would in an office, do you have proof they are not working and are instead out shopping with their dogs?

I worked from home for many years and put in far more hours than I would in an office, I saved nearly 3 hours travelling and going out for lunch which mostly was spent working.

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[KASPAR]

I think delays in postal applications are due to dvla staff working from home. This needs to stop public servants should be at work not sat at home walking dog, going shopping etc.

In the vein of Dad's Army and the German officer, you are on the list to be put straight after I retire next year You don't need to tell me your name

It's the 21s century not the era of the workhouse. Output measured not input, value add etc. Its amusing reading of outdated mindsets from a bygone age is it any wonder the economy is stagnant.

My wife wfh for a US co, we don't have a dog. Shopping is on my non working day ie Friday.

 

[ChrisSue]

I think delays in postal applications are due to dvla staff working from home. This needs to stop public servants should be at work not sat at home walking dog, going shopping etc.

Perhaps the message is getting through

Improve productivity for more pay, public sector told - BBC News

Downing Street tells unions angry at 2.8% pay proposals that workers must become more productive.

www.bbc.co.uk

 

[PaulW2]

But try explaining that to an official at the side of the road who thinks ALL vehicles need an mot.I know of one Jersey resident stopped here in Spain who tried to point out that in Jersey they have no 'mot' .Eventually policeman writing out the ticket said"if you continue lying to me I will write another fine "

As above ,only if they know the rules of that country.

Seems to me that pre-Brexit Jersey and Guernsey could get away with not having MOT tests as this was ok in Europe if ok in the UK.

Post-Brexit they have had to introduce MOTs in order to allow them to continue to drive on the continent.

So the latitude that one has because something is legal in one's own country still depends on the agreement of the other party. As the EU exemptions no longer apply one needs to be sure that there is an exemption if one isn't compliant with the law of the country one is travelling to.

 

[rod_vw]

Seems to me that pre-Brexit Jersey and Guernsey could get away with not having MOT tests as this was ok in Europe if ok in the UK.

Post-Brexit they have had to introduce MOTs in order to allow them to continue to drive on the continent.

So the latitude that one has because something is legal in one's own country still depends on the agreement of the other party. As the EU exemptions no longer apply one needs to be sure that there is an exemption if one isn't compliant with the law of the country one is travelling to.

PaulW2 was the Channel Island agreement of no MOT something that applied to all age vehicles or as it is on 'the UK Main Land' just vehicles over forty years old?

There are quite a number of us who take UK registered vehicles over forty years of age without MOTs into Europe to classic car meetings without any questions being asked as far as I am aware. In the past I have thought of asking the Federation of British Historic Vehicle Clubs (FBHVC) about this but not done so yet.

 

[VXman]

A year or two ago this was definitely true. It was supposed to take 8 weeks, but sometimes it was missed and had to be chased up etc.

However, it can be done online now. If one is in a position to do it online (some of the website navigation paths do still lead to 'call us') then it updates and is shown in NI records in 3-5 working days.

Mine is a complicated situation. I'm not actually self employed but do some exam marking which entitles me to buy class 2. I need to buy a few missing years so it's a bargain way of doing it. However, it has to be done by calling up, they give me a bank account no, sort code and reference to pay it to. I then have to wait and hope it eventually appears on my NI record. Usually requires a few follow up calls to get it done.

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[PaulW2]

PaulW2 was the Channel Island agreement of no MOT something that applied to all age vehicles or as it is on 'the UK Main Land' just vehicles over forty years old?

There are quite a number of us who take UK registered vehicles over forty years of age without MOTs into Europe to classic car meetings without any questions being asked as far as I am aware. In the past I have thought of asking the Federation of British Historic Vehicle Clubs (FBHVC) about this but not done so yet.

I thought it was all vehicles.

I don't know the current status of the 40 years old vehicle exemption.

Then again, I have driven in Europe with (as far as I can recollect) 12 UK-registered vehicles and have never once been asked for an MOT or any other documentation. So it seems quite possible that one could drive there for a very long time before being pulled over and discovering one doesn't have the right documentation!

 

[PaulW2]

Mine is a complicated situation. I'm not actually self employed but do some exam marking which entitles me to buy class 2. I need to buy a few missing years so it's a bargain way of doing it. However, it has to be done by calling up, they give me a bank account no, sort code and reference to pay it to. I then have to wait and hope it eventually appears on my NI record. Usually requires a few follow up calls to get it done.

I would look at my NI record on the Govt Gateway after the year has come to an end to see the status.

After ending full time employment, and even when I still had taxed income coming in, my record would sometimes show that my NI year wasn't 'full'. Irksome, as I sometimes had enough (taxed, NIC-ed) income in a month which, had it been spread out, would have entitled me to a 'full' year. Odd system.

That aside, once the NI records were updated on the Gateway I would then contact them and then set the ball rolling for the top-up contribution. Exactly the same process you have described. A real pain.

This year there were options/buttons to check if you could pay online. (Last year there were buttons, but it didn't work.) Provided that you then answer the questions 'correctly' it lets you pay online. This is so much easier.

The 'correct' answers in part have to do with what you say about when you are going to stop NI contributions. If it's much later than would qualify you for a full NI record you must call; if it's before you would have a full record you must call. To protect yourself presumably.

If you put in the year when your NI record will be 'full', based on how many years you are still short, it lets you pay. Well, it worked for me anyway. May be worth a try?

 

[angusboy]

Been.waiting 9 months for licence to come back

 

[Brummie64]

They are at work and probably do more hours than they would in an office, do you have proof they are not working and are instead out shopping with their dogs?

I worked from home for many years and put in far more hours than I would in an office, I saved nearly 3 hours travelling and going out for lunch which mostly was spent working.

Totally agree with you there.

I get so annoyed with people who think that WFH is not actually doing any work, because they have read an article in one of tabloids, that says everyone needs to return to the office. These papers have no real news to report so they just make up BS!

There will always be one or 2 that take the pee, but is the same in every profession, wether working remotely or on site.

 

[Freo]

This is a disaster for the CPS. Or even more of a disaster. Someone like this would never have been tolerated in any organisation I ever worked for. All she yatters on about is the "Business Plan". And "Digitisation" as the be-all and end-all. Meanwhile the unions ran rings around her. Check out the undercover investigation by The Times during Covid. She does not answer correspondence. What she says to the Transport Select Committee when they call for evidence bears no relationship to reality. I suspect that Lennard was due for another giving of "evidence", and jumped first because there was a risk that a changed committee membership might find her out (slim chance, they are just as useless). The problem now is how to get a competent manager attracted to the monolith that is the DVLA. The delays are appalling,

If you are having problems with DVLA with paper applications, ring them every week, note down what you are told, and after 3 months complain to your MP. That will speed things up a bit. Pathetic.

"Stephen Parkinson, Director of Public Prosecutions, said: “Julie brings a wealth of valuable skills and experience to the CPS – not least her work to successfully lead the digital and business transformation of the DVLA.​

​

“She has also transformed the way customers interact with the organisation with some truly impressive results."​

Another DPP with no judgement skills.

Unlike the common employee, it appears that she’s another being handsomely rewarded for gross incompetence. Like Boris, Hancock, Starmer, Vennels, etc, etc. The list goes on and on. What’s the betting she becomes Baroness Lennard later in her career.

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[Ducatian]

Morning all.

Just venting my frutrations.... In a nut shell we've recently had our van uprated to accomodate our weight needs. Both the Wife and I had to do our HGV/LGV Theory tests as well as take a C1 practical test. Done. I fitted air suspention and upgraded the tyres. SV Tech carried out paperwork side of things. On 28 October I sent V5c and SV Tech certificate/Paperwork to DVLA for new logbook to show new MAM. Nothing heard for 28 days. Phoned DVLA, transferred to MOD 2 Agent who advised that the paperwork was only opened that day. I pointed out that it's taken 4 weeks to open the mail. Post date stamp proved this. He offered no explanation as to why its been sat on a desk for a month. He advised he could do nothing for 10 days - call back. Just phoned back this morning (10 days later) and confirmation the change has been made. Expect paperwork in 10-14 days. SERIOUSLY WTF..... We are heading off to Europe next monday for 90 days. The best the agent said was to phone back Friday and he'll be able to send me a scan for me to print off.

Great. Heading off to France and Spain now, half expecting Mr Plod to pull me over and weigh me and all I've got is a colourful bit of A4 paper which anyone could replicate.

Anyone else experienced this? I think 50 days waiting for docs is a bit overkill. I wonder if DVLA would be happy if I kept them waiting 50 days for anything?

Rant over.

Have a good one funsters.

When you do get it back, check that they updated both the Revenue Weight and the Max Permissable Mass.
On mine (and many other people on this fora) the latter was unchanged and it it that which the foreign police want to see.
Sent a cover letter describing the required action. Only took 3 weeks to get it back with both figures stating the same.

 

[Coolcats]

This is a disaster for the CPS. Or even more of a disaster. Someone like this would never have been tolerated in any organisation I ever worked for. All she yatters on about is the "Business Plan". And "Digitisation" as the be-all and end-all. Meanwhile the unions ran rings around her. Check out the undercover investigation by The Times during Covid. She does not answer correspondence. What she says to the Transport Select Committee when they call for evidence bears no relationship to reality. I suspect that Lennard was due for another giving of "evidence", and jumped first because there was a risk that a changed committee membership might find her out (slim chance, they are just as useless). The problem now is how to get a competent manager attracted to the monolith that is the DVLA. The delays are appalling,

If you are having problems with DVLA with paper applications, ring them every week, note down what you are told, and after 3 months complain to your MP. That will speed things up a bit. Pathetic.

"Stephen Parkinson, Director of Public Prosecutions, said: “Julie brings a wealth of valuable skills and experience to the CPS – not least her work to successfully lead the digital and business transformation of the DVLA.​

​

“She has also transformed the way customers interact with the organisation with some truly impressive results."​

Another DPP with no judgement skills.

You sure that’s not Paula Vennals going for the job