DVLA Rant....

[Big Colin]

Morning all.

Just venting my frutrations.... In a nut shell we've recently had our van uprated to accomodate our weight needs. Both the Wife and I had to do our HGV/LGV Theory tests as well as take a C1 practical test. Done. I fitted air suspention and upgraded the tyres. SV Tech carried out paperwork side of things. On 28 October I sent V5c and SV Tech certificate/Paperwork to DVLA for new logbook to show new MAM. Nothing heard for 28 days. Phoned DVLA, transferred to MOD 2 Agent who advised that the paperwork was only opened that day. I pointed out that it's taken 4 weeks to open the mail. Post date stamp proved this. He offered no explanation as to why its been sat on a desk for a month. He advised he could do nothing for 10 days - call back. Just phoned back this morning (10 days later) and confirmation the change has been made. Expect paperwork in 10-14 days. SERIOUSLY WTF..... We are heading off to Europe next monday for 90 days. The best the agent said was to phone back Friday and he'll be able to send me a scan for me to print off.

Great. Heading off to France and Spain now, half expecting Mr Plod to pull me over and weigh me and all I've got is a colourful bit of A4 paper which anyone could replicate.

Anyone else experienced this? I think 50 days waiting for docs is a bit overkill. I wonder if DVLA would be happy if I kept them waiting 50 days for anything?

Rant over.

Have a good one funsters.

 

[Mower Man]

Morning all.

Just venting my frutrations.... In a nut shell we've recently had our van uprated to accomodate our weight needs. Both the Wife and I had to do our HGV/LGV Theory tests as well as take a C1 practical test. Done. I fitted air suspention and upgraded the tyres. SV Tech carried out paperwork side of things. On 28 October I sent V5c and SV Tech certificate/Paperwork to DVLA for new logbook to show new MAM. Nothing heard for 28 days. Phoned DVLA, transferred to MOD 2 Agent who advised that the paperwork was only opened that day. I pointed out that it's taken 4 weeks to open the mail. Post date stamp proved this. He offered no explanation as to why its been sat on a desk for a month. He advised he could do nothing for 10 days - call back. Just phoned back this morning (10 days later) and confirmation the change has been made. Expect paperwork in 10-14 days. SERIOUSLY WTF..... We are heading off to Europe next monday for 90 days. The best the agent said was to phone back Friday and he'll be able to send me a scan for me to print off.

Great. Heading off to France and Spain now, half expecting Mr Plod to pull me over and weigh me and all I've got is a colourful bit of A4 paper which anyone could replicate.

Anyone else experienced this? I think 50 days waiting for docs is a bit overkill. I wonder if DVLA would be happy if I kept them waiting 50 days for anything?

Rant over.

Have a good one funsters.

Hi,
I have had an incident where my friend and I both had our motohome suspension upgraded for weight and all paperwork inc V5 sent off to DVLA within a week of each other. My friend got his back after receiving a initial handwritten envelope from DVLA returning his original document supplied by SV Tech(no covering letter or anything) a week later his new V5 arrived with new weight at 4000kg arrived
I waited a further 3 weeks and although I received the same hand written envelope with my original SV Tech document, nothing else. Just phoned them this morning and spoke to someone who told me the case was ‘closed’ he then came back to me and said ‘ he could not understand why it has been closed when it has not been updated and all my documents are on their system’ he then went away again and came back saying he has re-opened the case and assigned it back to the original officer to get it sorted and I should receive it in the next 2-4w weeks Lucky I checked by phone call and got a case number

 

[Hymer Tony B]

Morning all.

Just venting my frutrations.... In a nut shell we've recently had our van uprated to accomodate our weight needs. Both the Wife and I had to do our HGV/LGV Theory tests as well as take a C1 practical test. Done. I fitted air suspention and upgraded the tyres. SV Tech carried out paperwork side of things. On 28 October I sent V5c and SV Tech certificate/Paperwork to DVLA for new logbook to show new MAM. Nothing heard for 28 days. Phoned DVLA, transferred to MOD 2 Agent who advised that the paperwork was only opened that day. I pointed out that it's taken 4 weeks to open the mail. Post date stamp proved this. He offered no explanation as to why its been sat on a desk for a month. He advised he could do nothing for 10 days - call back. Just phoned back this morning (10 days later) and confirmation the change has been made. Expect paperwork in 10-14 days. SERIOUSLY WTF..... We are heading off to Europe next monday for 90 days. The best the agent said was to phone back Friday and he'll be able to send me a scan for me to print off.

Great. Heading off to France and Spain now, half expecting Mr Plod to pull me over and weigh me and all I've got is a colourful bit of A4 paper which anyone could replicate.

Anyone else experienced this? I think 50 days waiting for docs is a bit overkill. I wonder if DVLA would be happy if I kept them waiting 50 days for anything?

Rant over.

Have a good one funsters.

I think delays in postal applications are due to dvla staff working from home. This needs to stop public servants should be at work not sat at home walking dog, going shopping etc.

 

[gus-lopez]

As no doubt you know here in the UK vehicles over 40yrs do not need an MOT or have any similar documentation.

But try explaining that to an official at the side of the road who thinks ALL vehicles need an mot.I know of one Jersey resident stopped here in Spain who tried to point out that in Jersey they have no 'mot' .Eventually policeman writing out the ticket said"if you continue lying to me I will write another fine "

but it seems reasonable to me that if you are complying with the requirements of your home country that should satisfy the French authorities.

As above ,only if they know the rules of that country.

 

[MichaelT]

I think delays in postal applications are due to dvla staff working from home. This needs to stop public servants should be at work not sat at home walking dog, going shopping etc.

They are at work and probably do more hours than they would in an office, do you have proof they are not working and are instead out shopping with their dogs?

I worked from home for many years and put in far more hours than I would in an office, I saved nearly 3 hours travelling and going out for lunch which mostly was spent working.

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[KASPAR]

I think delays in postal applications are due to dvla staff working from home. This needs to stop public servants should be at work not sat at home walking dog, going shopping etc.

In the vein of Dad's Army and the German officer, you are on the list to be put straight after I retire next year You don't need to tell me your name

It's the 21s century not the era of the workhouse. Output measured not input, value add etc. Its amusing reading of outdated mindsets from a bygone age is it any wonder the economy is stagnant.

My wife wfh for a US co, we don't have a dog. Shopping is on my non working day ie Friday.

 

[ChrisSue]

I think delays in postal applications are due to dvla staff working from home. This needs to stop public servants should be at work not sat at home walking dog, going shopping etc.

Perhaps the message is getting through

Improve productivity for more pay, public sector told - BBC News

Downing Street tells unions angry at 2.8% pay proposals that workers must become more productive.

www.bbc.co.uk

 

[PaulW2]

But try explaining that to an official at the side of the road who thinks ALL vehicles need an mot.I know of one Jersey resident stopped here in Spain who tried to point out that in Jersey they have no 'mot' .Eventually policeman writing out the ticket said"if you continue lying to me I will write another fine "

As above ,only if they know the rules of that country.

Seems to me that pre-Brexit Jersey and Guernsey could get away with not having MOT tests as this was ok in Europe if ok in the UK.

Post-Brexit they have had to introduce MOTs in order to allow them to continue to drive on the continent.

So the latitude that one has because something is legal in one's own country still depends on the agreement of the other party. As the EU exemptions no longer apply one needs to be sure that there is an exemption if one isn't compliant with the law of the country one is travelling to.

 

[rod_vw]

Seems to me that pre-Brexit Jersey and Guernsey could get away with not having MOT tests as this was ok in Europe if ok in the UK.

Post-Brexit they have had to introduce MOTs in order to allow them to continue to drive on the continent.

So the latitude that one has because something is legal in one's own country still depends on the agreement of the other party. As the EU exemptions no longer apply one needs to be sure that there is an exemption if one isn't compliant with the law of the country one is travelling to.

PaulW2 was the Channel Island agreement of no MOT something that applied to all age vehicles or as it is on 'the UK Main Land' just vehicles over forty years old?

There are quite a number of us who take UK registered vehicles over forty years of age without MOTs into Europe to classic car meetings without any questions being asked as far as I am aware. In the past I have thought of asking the Federation of British Historic Vehicle Clubs (FBHVC) about this but not done so yet.

 

[VXman]

A year or two ago this was definitely true. It was supposed to take 8 weeks, but sometimes it was missed and had to be chased up etc.

However, it can be done online now. If one is in a position to do it online (some of the website navigation paths do still lead to 'call us') then it updates and is shown in NI records in 3-5 working days.

Mine is a complicated situation. I'm not actually self employed but do some exam marking which entitles me to buy class 2. I need to buy a few missing years so it's a bargain way of doing it. However, it has to be done by calling up, they give me a bank account no, sort code and reference to pay it to. I then have to wait and hope it eventually appears on my NI record. Usually requires a few follow up calls to get it done.

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[PaulW2]

PaulW2 was the Channel Island agreement of no MOT something that applied to all age vehicles or as it is on 'the UK Main Land' just vehicles over forty years old?

There are quite a number of us who take UK registered vehicles over forty years of age without MOTs into Europe to classic car meetings without any questions being asked as far as I am aware. In the past I have thought of asking the Federation of British Historic Vehicle Clubs (FBHVC) about this but not done so yet.

I thought it was all vehicles.

I don't know the current status of the 40 years old vehicle exemption.

Then again, I have driven in Europe with (as far as I can recollect) 12 UK-registered vehicles and have never once been asked for an MOT or any other documentation. So it seems quite possible that one could drive there for a very long time before being pulled over and discovering one doesn't have the right documentation!

 

[PaulW2]

Mine is a complicated situation. I'm not actually self employed but do some exam marking which entitles me to buy class 2. I need to buy a few missing years so it's a bargain way of doing it. However, it has to be done by calling up, they give me a bank account no, sort code and reference to pay it to. I then have to wait and hope it eventually appears on my NI record. Usually requires a few follow up calls to get it done.

I would look at my NI record on the Govt Gateway after the year has come to an end to see the status.

After ending full time employment, and even when I still had taxed income coming in, my record would sometimes show that my NI year wasn't 'full'. Irksome, as I sometimes had enough (taxed, NIC-ed) income in a month which, had it been spread out, would have entitled me to a 'full' year. Odd system.

That aside, once the NI records were updated on the Gateway I would then contact them and then set the ball rolling for the top-up contribution. Exactly the same process you have described. A real pain.

This year there were options/buttons to check if you could pay online. (Last year there were buttons, but it didn't work.) Provided that you then answer the questions 'correctly' it lets you pay online. This is so much easier.

The 'correct' answers in part have to do with what you say about when you are going to stop NI contributions. If it's much later than would qualify you for a full NI record you must call; if it's before you would have a full record you must call. To protect yourself presumably.

If you put in the year when your NI record will be 'full', based on how many years you are still short, it lets you pay. Well, it worked for me anyway. May be worth a try?

 

[angusboy]

Been.waiting 9 months for licence to come back

 

[Brummie64]

They are at work and probably do more hours than they would in an office, do you have proof they are not working and are instead out shopping with their dogs?

I worked from home for many years and put in far more hours than I would in an office, I saved nearly 3 hours travelling and going out for lunch which mostly was spent working.

Totally agree with you there.

I get so annoyed with people who think that WFH is not actually doing any work, because they have read an article in one of tabloids, that says everyone needs to return to the office. These papers have no real news to report so they just make up BS!

There will always be one or 2 that take the pee, but is the same in every profession, wether working remotely or on site.

 

[Freo]

This is a disaster for the CPS. Or even more of a disaster. Someone like this would never have been tolerated in any organisation I ever worked for. All she yatters on about is the "Business Plan". And "Digitisation" as the be-all and end-all. Meanwhile the unions ran rings around her. Check out the undercover investigation by The Times during Covid. She does not answer correspondence. What she says to the Transport Select Committee when they call for evidence bears no relationship to reality. I suspect that Lennard was due for another giving of "evidence", and jumped first because there was a risk that a changed committee membership might find her out (slim chance, they are just as useless). The problem now is how to get a competent manager attracted to the monolith that is the DVLA. The delays are appalling,

If you are having problems with DVLA with paper applications, ring them every week, note down what you are told, and after 3 months complain to your MP. That will speed things up a bit. Pathetic.

"Stephen Parkinson, Director of Public Prosecutions, said: “Julie brings a wealth of valuable skills and experience to the CPS – not least her work to successfully lead the digital and business transformation of the DVLA.​

​

“She has also transformed the way customers interact with the organisation with some truly impressive results."​

Another DPP with no judgement skills.

Unlike the common employee, it appears that she’s another being handsomely rewarded for gross incompetence. Like Boris, Hancock, Starmer, Vennels, etc, etc. The list goes on and on. What’s the betting she becomes Baroness Lennard later in her career.

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[Ducatian]

Morning all.

Just venting my frutrations.... In a nut shell we've recently had our van uprated to accomodate our weight needs. Both the Wife and I had to do our HGV/LGV Theory tests as well as take a C1 practical test. Done. I fitted air suspention and upgraded the tyres. SV Tech carried out paperwork side of things. On 28 October I sent V5c and SV Tech certificate/Paperwork to DVLA for new logbook to show new MAM. Nothing heard for 28 days. Phoned DVLA, transferred to MOD 2 Agent who advised that the paperwork was only opened that day. I pointed out that it's taken 4 weeks to open the mail. Post date stamp proved this. He offered no explanation as to why its been sat on a desk for a month. He advised he could do nothing for 10 days - call back. Just phoned back this morning (10 days later) and confirmation the change has been made. Expect paperwork in 10-14 days. SERIOUSLY WTF..... We are heading off to Europe next monday for 90 days. The best the agent said was to phone back Friday and he'll be able to send me a scan for me to print off.

Great. Heading off to France and Spain now, half expecting Mr Plod to pull me over and weigh me and all I've got is a colourful bit of A4 paper which anyone could replicate.

Anyone else experienced this? I think 50 days waiting for docs is a bit overkill. I wonder if DVLA would be happy if I kept them waiting 50 days for anything?

Rant over.

Have a good one funsters.

When you do get it back, check that they updated both the Revenue Weight and the Max Permissable Mass.
On mine (and many other people on this fora) the latter was unchanged and it it that which the foreign police want to see.
Sent a cover letter describing the required action. Only took 3 weeks to get it back with both figures stating the same.

 

[Coolcats]

This is a disaster for the CPS. Or even more of a disaster. Someone like this would never have been tolerated in any organisation I ever worked for. All she yatters on about is the "Business Plan". And "Digitisation" as the be-all and end-all. Meanwhile the unions ran rings around her. Check out the undercover investigation by The Times during Covid. She does not answer correspondence. What she says to the Transport Select Committee when they call for evidence bears no relationship to reality. I suspect that Lennard was due for another giving of "evidence", and jumped first because there was a risk that a changed committee membership might find her out (slim chance, they are just as useless). The problem now is how to get a competent manager attracted to the monolith that is the DVLA. The delays are appalling,

If you are having problems with DVLA with paper applications, ring them every week, note down what you are told, and after 3 months complain to your MP. That will speed things up a bit. Pathetic.

"Stephen Parkinson, Director of Public Prosecutions, said: “Julie brings a wealth of valuable skills and experience to the CPS – not least her work to successfully lead the digital and business transformation of the DVLA.​

​

“She has also transformed the way customers interact with the organisation with some truly impressive results."​

Another DPP with no judgement skills.

You sure that’s not Paula Vennals going for the job

 

[MGDavid]

Yes Really, there are towns which no longer have banks, as a business we relied on business managers for guidance and help it almost impossible to get the same level of service. Whilst I agree automation has helped enormously there are many a business still handling Cash and try as I might I cant scan it and digitally submit it!

There are those in society that struggle with the automated services and its not just the old...

If you have never had a mortgage a bank loan or overdraft you are one of the few but I suspect you have and therefore have had banking charges.

Nationwide have run some fabulous adverts, there are members here who bank with them and thank goodness for the moment the likes of Nationwide, Metro and the Co-Op have banks in the high street

These adds make me chuckle as it is what many of the public think of most banks

So be careful what you wish for when you may need more than the simplistic of interactions with a bank chat bot

there's an official printed sign in my local Post Office saying 'You are welcome to pay in cash as well as cheques here'.

Bank loans and mortgages are subject to the agreed interest rate for borrowing but IME do not attract any extra bank charges.
Likewise I have a small 'free' overdraft facility with 3 of my several different bank accounts; if I go overdrawn I pay loan interest but there is no additional bank charge for setting up or using the facility.

 

[Peter and Julie]

I've cribbed this from The Connexion newspaper. Presumably UK visitors will also need a valid MoT Certificate:-

All residents of France, whether French citizens or from another country, should carry the following documents in case of a police check:

• A valid driver’s licence
• Proof of insurance for the vehicle
• The car’s carte grise (registration certificate)
• Proof of the contrôle technique (roadworthiness test)

The documents must be in paper form (or the plastic card for modern driving licences) and be present in the vehicle.

If you are driving in a low-emission zone (Zones à faibles émissions or ZFE) you will also need a Crit’Air sticker for your vehicle.

Photocopies of these documents are not allowed, and police are only authorised to accept the originals.

In the case of driving licences, police can also accept the official digital versions.

If you provide a photocopy instead of the original, you may be fined, and will need to go to a police station with the original copies within five days of being stopped.

However, photocopies of the carte grise can be shown instead of the original for hire cars, and for certain heavy goods vehicles over 3.5 tonnes.

The list of documents for those only visiting, whether for a short holiday or to stay at a second home, is similar, but you must also bring ID and the relevant documents must come from the country you are travelling from.

For example, UK drivers will need:

• A valid UK driving licence
• Proof of ID (passport)
• Motor insurance certificate
• V5 registration document

Vehicles from the UK will also need a ‘UK’ identifying sticker on their rear number plates – the ‘GB’ identifier with the golden EU stars is no longer valid.

Don't need the insurance docs anymore. It's electronic like the UK. No more displaying of the little square of paper proof of insurance CT still needed though.

 

[varaizian]

Don't need the insurance docs anymore. It's electronic like the UK. No more displaying of the little square of paper proof of insurance CT still needed though.

Yes, indeed, but for clarity French police will not be able to access UK driver's insurance status only their native clients in French cars. I did realise this after posting but didn't think many people on here would be interested. We still need the Contrôle Technique (French equivalent of a UK MoT) screen ticket because that isn't integrated yet and we don't pay road tax anyway.

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[Peter and Julie]

Yes, indeed, but for clarity French police will not be able to access UK driver's insurance status only their native clients in French cars. I did realise this after posting but didn't think many people on here would be interested. We still need the Contrôle Technique (French equivalent of a UK MoT) screen ticket because that isn't integrated yet and we don't pay road tax anyway.

Sorry, was only thinking of French reg cars not UK Duh!

 

[Coolcats]

there's an official printed sign in my local Post Office saying 'You are welcome to pay in cash as well as cheques here'.

Bank loans and mortgages are subject to the agreed interest rate for borrowing but IME do not attract any extra bank charges.
Likewise I have a small 'free' overdraft facility with 3 of my several different bank accounts; if I go overdrawn I pay loan interest but there is no additional bank charge for setting up or using the facility.

Where do you think the money goes when paying a mortgage….its not the savers, they only get a small portion the rest goes to the bank and thier shareholders this is no different to any other bank charge.

Also there are only two stable financial positions those with no money and those with so much they will never run out. The rest of us are considered to be financially at risk.All bank charges including loans and mortgages along with all other debt have a range of listed charges from 0…to whatever the bank fancies.

 

[MichaelT]

Where do you think the money goes when paying a mortgage….its not the savers, they only get a small portion the rest goes to the bank and thier shareholders this is no different to any other bank charge.

Also there are only two stable financial positions those with no money and those with so much they will never run out. The rest of us are considered to be financially at risk.

So do you think it's free to offer mortgages, banks borrow to fund them which costs, then they have to administer them which costs, they have to satisfy a ream of regulations which costs, they have to chase bad debts which costs, they need software to run the mortgages (and savings) which costs. Of course they lend money to make money but you really need to work in a bank to.know what everything costs. You can send a payment for free but it costs banks money to send plus they need systems to run payments on which have to be sent to clear in certain formats that are forever changing.

Take those blinkers off.

 

[gus-lopez]

Shopping is on my non working day ie Friday.

What is a 'non working day' ? Could be usefully used to reduce back log ,improve efficiency the same as saturday & sunday.

@PaulW2 was the Channel Island agreement of no MOT something that applied to all age vehicles or as it is on 'the UK Main Land' just vehicles over forty years old?

It applied to all vehicles from new

However, it has to be done by calling up, they give me a bank account no, sort code and reference to pay it to.

I used the gov.uk system where they tell you online what to do & list all the account numbers.when it never appeared & I called up eventually the call handler & supervisor & manager ended up on line after 20 minutes all saying "well you learn something new every day" " we never knew that there was a different account, with different account number /sort code for anyone paying in from abroad"

No more displaying of the little square of paper proof of insurance

a back ward step in my eyes.same as here in spain they are talking of doing away with the onscreen MOT sticker.

 

[Coolcats]

So do you think it's free to offer mortgages, banks borrow to fund them which costs, then they have to administer them which costs, they have to satisfy a ream of regulations which costs, they have to chase bad debts which costs, they need software to run the mortgages (and savings) which costs. Of course they lend money to make money but you really need to work in a bank to.know what everything costs. You can send a payment for free but it costs banks money to send plus they need systems to run payments on which have to be sent to clear in certain formats that are forever changing.

Take those blinkers off.

Erm you get me wrong, if you follow the thread back, what I said was that you get a better level of service in a Coffee shop than you do in a Bank Branch, and things have got worse in that business banking advisors that we occasionally used can no longer be seen as they are no longer there. MGDavid was saying he pays no banking charges its al free and easy with on-line banking and to a point it is. However there are Business that take Cash and you cant scan and place that in your account.

I have been within many a Banking IT Data room (and have to leave at certain times when data processing occurs as you may well know as part of the security), and to Banking offices I totally understand the costs involved. I never said it was free just dubious service when you consider the not inconsiderable sums customers do pay banks for overdrafts loans mortgages and other financial products.

Yesteryear I paid like many a good interest rate on my mortgage, had loans, a healthy overdraft (sob) along with Credit Cards and like so many I am not unusual. Today I only use interest free credit cards if available, bank account is in credit and reasonable savings which I receive some interest on the banks keep the difference which helps them run stuff pay shareholders and the Boss to go on his or her exotic hollidays and the kids in private schools.

So going back full loop I am saying you get a better level of service for buying a coffee than within a Bank (Harsh but please feel free to disagree)

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[MichaelT]

Erm you get me wrong, if you follow the thread back, what I said was that you get a better level of service in a Coffee shop than you do in a Bank Branch, and things have got worse in that business banking advisors that we occasionally used can no longer be seen as they are no longer there. MGDavid was saying he pays no banking charges its al free and easy with on-line banking and to a point it is. However there are Business that take Cash and you cant scan and place that in your account.

I have been within many a Banking IT Data room (and have to leave at certain times when data processing occurs as you may well know as part of the security), and to Banking offices I totally understand the costs involved. I never said it was free just dubious service when you consider the not inconsiderable sums customers do pay banks for overdrafts loans mortgages and other financial products.

Yesteryear I paid like many a good interest rate on my mortgage, had loans, a healthy overdraft (sob) along with Credit Cards and like so many I am not unusual. Today I only use interest free credit cards if available, bank account is in credit and reasonable savings which I receive some interest on the banks keep the difference which helps them run stuff pay shareholders and the Boss to go on his or her exotic hollidays and the kids in private schools.

So going back full loop I am saying you get a better level of service for buying a coffee than within a Bank (Harsh but please feel free to disagree)

How much is the interest rate on a loan from the coffee shop, the coffees are free in my bank?

 

[Coolcats]

How much is the interest rate on a loan from the coffee shop, the coffees are free in my bank?

No such thing as a free lunch, and normally those coffee’s are self service

No loans, if they did it would be a little frothy from the coffee shop just great service, they don’t escort you to a coffee machine and make you put the beans in grind them and make the espresso. ️

Banking services have gone through the floor and many can’t be bothered to keep a branch open. Let alone give good customer service.

RBS used to give good customer service, then a plan was hatched to rename them into a Williams and Glynn marketing teams branding the lot was sorted and then….All branches of RBS shut it must have cost millions and the customers left to fend for themselves.

 

[ChrisSue]

Sadly it's the Blob. For all their talk I can't see this administration being able to change it. The last had no chance.
It's not just DVLA. Sue had a letter telling her she was due a tax rebate. I went on line to claim it. As she doesn't do internet banking she requested a cheque. All done and the message said she should receive it by January 20th...40 days! To raise a cheque?

Credit where it's due. Sue's check turned up today.

 

[Mower Man]

Hi,
I have had an incident where my friend and I both had our motohome suspension upgraded for weight and all paperwork inc V5 sent off to DVLA within a week of each other. My friend got his back after receiving a initial handwritten envelope from DVLA returning his original document supplied by SV Tech(no covering letter or anything) a week later his new V5 arrived with new weight at 4000kg arrived
I waited a further 3 weeks and although I received the same hand written envelope with my original SV Tech document, nothing else. Just phoned them this morning and spoke to someone who told me the case was ‘closed’ he then came back to me and said ‘ he could not understand why it has been closed when it has not been updated and all my documents are on their system’ he then went away again and came back saying he has re-opened the case and assigned it back to the original officer to get it sorted and I should receive it in the next 2-4w weeks Lucky I checked by phone call and got a case number

Ok Funsters,

After my last post and speaking to DVLA, I have now been online and my Motorhome is now been uprated to 4000kg so just waiting for my new V5 result after one phone call and many thanks to the gentleman at DVLA for swiftly sorting out someone else’s error in closing it down

 

[Hettie's Crew]

Just received my V5C back for my recently acquired 1976 Suzuki GT750 motorcycle. When I bought it the new V5C came back within a week. I sent it it back just before Christmas to change to historical status, alter the colour to blue and correct a one digit error in the engine number. Came back today all done, I’ve never had any issues with the DVLA in all the years I’ve dealt with them. I always include a short note numbering each alteration required on V5C. When my license has to go back it’ll be photographed before it goes and the gov. info will be screen shotted to my pad.