Crit air logbook upload problems (1 Viewer)

[Millsy's]

Hi All ,
I am having one hell of a job uploading the photo of my V5 on the official website, I’ve compressed it way down to 100kb jpeg and it still refuses to accept it , I’ve tried emailing it to myself and saving it as small and its still not happening,
Any ideas ?

 

[royandsharont]

I think someone has mentioned issues with browsers in the past, can you try a different one.

 

[Lenny HB]

Try using a different browser, I've done it a few times in Firebox without any problems.

 

[PaulW2]

I also struggled. After getting it down to size I initially failed. Then one thing - I forget which - worked. It was either loading the small file from my laptop onto the link or copying it and dropping it into the box.

 

[Millsy's]

Thanks everyone for your help I resorted to dusting off my old laptop and scanner and did it that way , I had tried everything with the iPad but it still wasn’t having any of it .

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[Nigel P]

You say you compressed the file to a small jpeg, but that is not a jpg file which is the upload criterion. open your jpeg, select save as and choose jpg.

 

[Verteuil Man]

I scan m8ne in black and white to reduce the file size.

 

[WoldsSunlight]

Hi All ,
I am having one hell of a job uploading the photo of my V5 on the official website, I’ve compressed it way down to 100kb jpeg and it still refuses to accept it , I’ve tried emailing it to myself and saving it as small and its still not happening,
Any ideas ?

Having struggled with a similar problem, I tried again using Firefox instead of Safari on my MacBook, and it worked! Have now received my Crit Air sticker, delivered for just over £4 total cost

 

[RustyRuss]

You cannot do your crit air sticker/badge on an IPad, the pictures won’t load and you can’t progress beyond the upload picture page. Laptop, computer, surface pro are your only options.

Cheers!
Russ

 

[RustyRuss]

My Crit Airs have turned up two weeks after ordering them. The instructions on how to stick them to the windscreen are execrable Frenglish!

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[K R B]

Had same problem ( not good with tec) I sorted it by getting on ferry travelling to friends house in France,he did it for me.