We recently had the misfortune to have a bearing disintegrate while on a trip. The van(HymerB544) was undrivable. We had to get back from West Yorkshire to the Isle of Bute (West of Scotland).
We contacted our insurer (Adrian Flux -we have been with them for 5 years) and explained the situation. Their contractor,Hadleigh Breakdown,was brilliant up to the point of getting onto a ferry to "get us home". We had to pay the bill (£220!) for the transporter and van to be taken to our home. Obviously,we paid this - no option, really.
When I challenged both companies that a Get You Home policy was not actually going to get us home unless we added some dosh, I was advised : "ferries are not included, see Page 12, paragraph 6 of the policy booklet".
In one respect "fair cop" - I should have read the small print. On researching this further I note that the same "get you home policy" will get you home from Europe - as long as you pay the ferry bill. Thus this issue affects all those who live in UK and may have to cross water via a ferry. Bizarrely, if I lived in John O Groats and broken down in Cornwall, I would have been covered - although the recovery would have been far more expensive for the insurer than our 220 mile tasking.
The exam question therefore is: Does anyone know of a provider who will cover the ferry costs ?
Thanks in advance.
We contacted our insurer (Adrian Flux -we have been with them for 5 years) and explained the situation. Their contractor,Hadleigh Breakdown,was brilliant up to the point of getting onto a ferry to "get us home". We had to pay the bill (£220!) for the transporter and van to be taken to our home. Obviously,we paid this - no option, really.
When I challenged both companies that a Get You Home policy was not actually going to get us home unless we added some dosh, I was advised : "ferries are not included, see Page 12, paragraph 6 of the policy booklet".
In one respect "fair cop" - I should have read the small print. On researching this further I note that the same "get you home policy" will get you home from Europe - as long as you pay the ferry bill. Thus this issue affects all those who live in UK and may have to cross water via a ferry. Bizarrely, if I lived in John O Groats and broken down in Cornwall, I would have been covered - although the recovery would have been far more expensive for the insurer than our 220 mile tasking.
The exam question therefore is: Does anyone know of a provider who will cover the ferry costs ?
Thanks in advance.