Camping-Car Park Site?

[Dart]

I will tell you what is wrong with it. I have downloaded the new app and it will not let me log in, it says my e-mail address is incorrect, not so it is the same e-mail address I have always used for them. I have tried to contact them by many means, all of which are temp unavailable, e-mail, phone and whats app, all to no avail. Who are these people they employ to do these updates, obviously people who cannot do there jobs correctly.
rant over.
James,

Similar issues here except it is my phone number that is being refused. It doesn't matter what format I use, with or without the leading zero it makes no difference. The problem is compounded by not now being able to access that part of my profile where details such as phone number, home address etc are stored so I can't just try updating my phone number to fix the problem. The only part of my profile I can get at is 'language spoken'. I haven't bothered trying to contact them yet as I guess they will be concentrating on the bigger problems to start with before they get round to issues affecting only a few users.

 

[LesW]

Still have to log in on the app each time to access my account.

 

[BrochMike]

.

It's a way of saying that the user is most likely at fault, ie mistyping or misremembering something.

However, in this case, I had a similar experience regardless of how carefully I entered the email/password (known, for sure, to be correct).

My first reaction was to reset my password but, at the time, that feature wasn't working (which, in hindsight, is probably why the login wasn't working either).

Next day, reset password (may not have been necessary & I reused previous one!) and could then login fine. Intermittently I still get asked to re-login.

I guess the website will, eventually, be re-instated as an option for logging in, top-up, booking, etc. If not, it's a very unusual design choice/limitation (excluding some users completely).

 

[Reallyretired]

Bizarrely it logs me in from the saved password on my phone Android 12 but not on my Tablet Android 15.

 

[Vick]

What's wrong with it ? Mines working fine now.

I have to log in everytime and it is painfully slow. The map is now there. I'm sure they will get it sorted eventually.
There is nothing wrong with my phone and it is not user error.
Must be a pain for those out on the road looking to use it.

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[MichaelT]

I have to log in everytime and it is painfully slow. The map is now there. I'm sure they will get it sorted eventually.
There is nothing wrong with my phone and it is not user error.
Must be a pain for those out on the road looking to use it.

It's very fast for me so maybe it's different phones/tablets or android version.

 

[chaser]

It's very fast for me so maybe it's different phones/tablets or android version.

And me on android 15 it's working better than it's ever done, honestly, and I have never logged in at all.

 

[MichaelT]

And me on android 15 it's working better than it's ever done, honestly, and I have never logged in at all.

I'm on 14

 

[chaser]

I can get this up if look for it but not logged in. Just get rid of it and the rest of the site just works

 

[Antique]

Hopefully things will improve but I have no idea how to find the map atm.
All the best

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[chesterfield hooligan]

Press the magnifying glass symbol then the map thing appears at the bottom of the screen

 

[Antique]

Yep just tried that thanks but sadly no joy.
Using oldish android phone.
Many ta's

 

[chesterfield hooligan]

Where it says Carte

 

[varaizian]

The app now works on my iPad (including past stays back to Feb 2014!) but not on my iPhone. Luckily we are at home!

 

[varaizian]

The iPhone app is also working today. I had to log in using my email rather than my phone number even though I am sure that worked before. Who cares?

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