Camping-Car Park Site?

[LesW]

They seem to have changed thier website and App, I now find I cannot access my account by either method... the website and App both keep crashing when filling in the 'Contact Form'.

I've tried sending them an email, I'll wait to see what happens.

Plus the new look seems awful.

 

[Figaro]

I'm really not seeing any noticable changes on the app.
Are you on version 100.6.3 ?
Android

 

[Barriesimpson]

They seem to have changed thier website and App, I now find I cannot access my account by either method... the website and App both keep crashing when filling in the 'Contact Form'.

I've tried sending them an email, I'll wait to see what happens.

Plus the new look seems awful.

The app works fine for me.

 

[Riverbankannie]

They seem to have changed thier website and App, I now find I cannot access my account by either method... the website and App both keep crashing when filling in the 'Contact Form'.

I've tried sending them an email, I'll wait to see what happens.

Plus the new look seems awful.

I'm really not seeing any noticable changes on the app.
Are you on version 100.6.3 ?

Just checked mine and it did a mandatory update to version 200.0.0. Its all in French and not sure yet how to use it.

 

[Riverbankannie]

Cannot get it to bring up a map.

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[Barriesimpson]

Cannot get it to bring up a map.

You must be using an iPhone then. Works fine on Android

 

[VWDrooper]

Just checked mine and it did a mandatory update to version 200.0.0. Its all in French and not sure yet how to use it.

Bottom right is the profile section then second sub menu is setting where you change language

 

[MichaelT]

 

[LesW]

Well I managed to change the language to English, but what a balls up they have made.
There appears to be no map, you have to search via the area you want.
Not at all happy with this.

 

[MichaelT]

Well I managed to change the language to English, but what a balls up they have made.
There appears to be no map, you have to search via the area you want.
Not at all happy with this.

Yes I've just sent a WhatsApp to ask about it

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[LesW]

You must be using an iPhone then. Works fine on Android

Not on mine, you may not have the latest 'update'.

 

[LesW]

Yes I've just sent a WhatsApp to ask about it

Me too.

 

[VWDrooper]

Map works fine on iPad and IPhone for me using latest update 200.0.0

 

[Solwaybuggier]

Cannot get it to bring up a map.

On iPad version, the map icon is at the top on the right, with “Access”on the left . The Access tab just seems to generate the new access code thing.
The “Discover” options are of little interest to me, but maybe others use CCPs differently?
I don’t think the iPhone version has updated yet?

 

[chesterfield hooligan]

Works fine for me 100.6.3. Map everything.

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[LesW]

Works fine for me 100.6.3. Map everything.

That's not the latest 'update'.

 

[Riverbankannie]

On iPad version, the map icon is at the top on the right, with “Access”on the left . The Access tab just seems to generate the new access code thing.
The “Discover” options are of little interest to me, but maybe others use CCPs differently?
I don’t think the iPhone version has updated yet?

Only basket on top right

 

[chaser]

No different than it's ever been here.

 

[Dart]

How utterly ghastly! The website is worse than useless now. When researching stopovers or topping up my account, I always preferred using the website on my laptop as opposed to squinting at a miniture version by way of the app on my phone screen. And what about those people who don't possess a smartphone?

 

[DBK]

They seem to have changed thier website and App, I now find I cannot access my account by either method... the website and App both keep crashing when filling in the 'Contact Form'.

I've tried sending them an email, I'll wait to see what happens.

Plus the new look seems awful.

You could always try the time-honoured "uninstall/reinstall" approach.

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[weekenders]

That's not the latest 'update'.

How do you get the latest update, mine is on 100.6.3
Not used our card for a few years and thought we still had some money left on it, I WhatsApp messaged them, they said …Hello, as your account has been inactive for more than 18 months, your balance had been made safe, I just released your balance. So you have 38.60€ available
I do have maps on my app

 

[MichaelT]

How do you get the latest update, mine is on 100.6.3
Not used our card for a few years and thought we still had some money left on it, I WhatsApp messaged them, they said …Hello, as your account has been inactive for more than 18 months, your balance had been made safe, I just released your balance. So you have 38.60€ available
I do have maps on my app

Go to play store and update.

 

[BrochMike]

No different than it's ever been here.

But have you updated the app?

New version on android tablet let me login but no 'interactive map' and no sign of previous stays. Shows my €3 credit but unable to get into details of sites and lots of 'error has occurred...' messages (including the FAQ).

Now can't login on android phone (on either the old, or updated version). And password reset facility doesn't seem to work...

Website no longer seems to provide any functionality, just pushes you to app (which can't be right...). Can't even find a login option.

Glad I'm not trying to find somewhere to stay tonight

I guess they'll be running around trying to fix the mess...!?
Would be good to have some email updates.

Roll on the next update.

 

[treblid]

Version 200.0.0 is the worse release of an updated app I have ever seen. They obviously have not done any real end user testing.

Without a map its useless. I do not know all the region names and towns of France!

I have sent a WhatsApp message to them. I wont be using CCP again if they don't sort it out.

(I am using Android).

 

[MrPG]

I’m on Apple and it’s still on 100.6.3
Maybe they’re testing it on the flakey android systems first?

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[treblid]

Two more observations:

1. It has lost my Pack Privilege membership! Luckily I also have the old app on my tablet so I have taken a screenshot of my membership details before it also gets updated.

2. If you close the app and reopen it, your language option is lost. It reverts to French even though English is still selected in settings. You have to select another language, let that load and then reselect English.

These are very basic errors that should never have been released. I will be reporting them.....

 

[Red Sonja]

No map. Hopefully they will reinstate it as I use it a lot

 

[weekenders]

Go to play store and update.

Think I will stay with the older version as sounds like lots of errors with the update

 

[Solwaybuggier]

Only basket on top right
View attachment 1022420

Is that iPad version ? Mine certainly shows Map:

 

[LesW]

Is that iPad version ? Mine certainly shows Map:
View attachment 1022525

There 'should be' a map of all of France, Spain, Belgium etc, showing all the sites.

Not just certain areas.

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