Wellington
Free Member
I had inclusive breakdown cover with a classic car policy and had occasion to use it.
The person answering my call was not blessed with anything like intelligible English and had no idea at all of basic geography. Couldn't even grasp the fact that I was out in a rural environment and had no roadside landmarks to help direct a breakdown crew and couldn't get a grip of a compass direction from an A road intersection that was 300yds from me.
Doesn't give one much confidence.
I had inclusive breakdown cover with my car once. We were left stranded for hours, despite being a lone woman and child. It was only in the UK (I was still tugging, and my daughter was about 6). They kept saying two hours, and then when I rang up again, it was still two hours. One guy came out, diagnosed the problem but wasn't allowed to tow us to our campsite. Then they sent out someone who didn't have a tow bar. financial, a long lad turned up, who had brought his girlfriend along for the ride, evidently stopped for a meal along they way and had to be taught how to hitch up a caravan. We didn't arrive at our site until 3am, having broken down at 11.
I stump up for the AA now.