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Ah, that looks good. Yep, ours has the cutlery draw behind it, so wasn't sure if bolts would snag. Basically, I drilled out the holes a bit wider, filled with PVA and cocktail stick ends and left to harden, then sanded level and it was like putting screws into proper wood. Shelf is now solid as a rock.I fitted some allen bolts to my pop up shelf. My 2017 has a cutlery drawer at the to so may be different.View attachment 368429
I think I would have asked why they didn't check when they sold them then!My dealer knew straightaway what the problem was and showed me that the bed slat runners had been fitted the wrong way round. Took 5 minutes to fix, and he said "that's happened on every one we've sold. They obviously dont know there are 2 positions!".