Another one for Grommet

[Gromett]

Had this on my laptop
What do I do to remove it
It's saying don't shut down ,call Microsoft support,possible identity theft ,finance etc
it's Trojan spyware ads.fiancetrack(2).dll
Gromett can you advise
View attachment 579138

This is what would have happened if you called But with a happy ending

 

[Jimbohorlicks]

Very interesting ,thanks

 

[airwave]

I honestly don't. These days I can't even fix my Mum's windows computer.
I have not touched windows in well over 10 years. It has changed a lot since then.

I do know a little bit about internet security and scams though.

On that note , i'm hoping you can advise me on this one . I'm trying to set up a 4GLTI wifi modem dongle , for mobile broadband . My computer is an Acer Chrome book , which does everything i need , so i've never needed a full computer . Actually it's up for renewal this year , but it's only 8 years old .

Now the dongle is finding the local aerial , but failing to connect with my chosen provider , and the computer has connected to the dongle . However , i can't seem to access the manual APN address protocol , which i'm pretty sure is the problem .

As a chrome book is not quite a computer , which on the whole uses apps , as opposed to programs . Do you think this could be the reason i can't access the address protocol .

 

[Gromett]

On that note , i'm hoping you can advise me on this one . I'm trying to set up a 4GLTI wifi modem dongle , for mobile broadband . My computer is an Acer Chrome book , which does everything i need , so i've never needed a full computer . Actually it's up for renewal this year , but it's only 8 years old .

Now the dongle is finding the local aerial , but failing to connect with my chosen provider , and the computer has connected to the dongle . However , i can't seem to access the manual APN address protocol , which i'm pretty sure is the problem .

As a chrome book is not quite a computer , which on the whole uses apps , as opposed to programs . Do you think this could be the reason i can't access the address protocol .

I am sorry only just seen this. I am sorry but I know absolutely nothing about Chrome books. They are based on the Linux kernel but then have a big front end applied that is neither Linux nor windows.

If they don't provide a front end interface to change something then I suspect due to them being fairly locked down you may not have much joy.

This may help?

Connect to a mobile network with a dongle - Chromebook Help

Chromebooks can connect to mobile networks using dongles, or devices that can connect to wireless broadband networks. Currently, Chromebooks support a few models of dongles, such as Huawei. Below, yo

support.google.com

 

[Gromett]

On that note , i'm hoping you can advise me on this one . I'm trying to set up a 4GLTI wifi modem dongle , for mobile broadband . My computer is an Acer Chrome book , which does everything i need , so i've never needed a full computer . Actually it's up for renewal this year , but it's only 8 years old .

Now the dongle is finding the local aerial , but failing to connect with my chosen provider , and the computer has connected to the dongle . However , i can't seem to access the manual APN address protocol , which i'm pretty sure is the problem .

As a chrome book is not quite a computer , which on the whole uses apps , as opposed to programs . Do you think this could be the reason i can't access the address protocol .

Just re-read your post. Honestly for something that old I would suggest just using wifi and buy a cheap mifi router. Just a thought. You will be exchanging £'s for stress/frustration and time saved.

^{_{Subscribers  do not see these advertisements}}

 

[airwave]

then I suspect due to them being fairly locked down you may not have much joy.

Thanks mate , and don't worry , as you can see i'm no better . Yep that's exactly what i suspected , it the reason i like it . Save a bloody fortune in anti-virus protection . The dongle is with my brother right now , so he can interrogate it on his machine , windows 10 . Trouble is the instructions are not on the clever list either . I have looked it up on U-tube , and what's been shown there , is nothing like i'm seeing .

for something that old

Well actually , the computer is up for replacement this year . The battery only lasts three hours now , and updates stopped last year . The present machine is hooked up to a Huawei dongle via 3 , but frankly it's bloody expensive compared to what i've been offered , on Giff Gaff . Basically twice as much data for a third the price , however i will warn anyone else who maybe pricking their ears at this point , it's no good for continental use . Roaming charges apply ! . My phone costs £6 a month , rolling contract for unlimited calls , text's , and 1gb of data . I don't need the data , because my phone won't connect to the internet , it's a 3310 . These smartphones wouldn't last the day , before getting damaged with my job , but then my battery does lasts 7x longer anyway .
I also prefer to remain fully mobile , i can get a signal pretty much anywhere . Certainly where i get mobile phone reception , and sometimes where i can't . Don't have to worry about keeping it charged either , as it uses the computer battery .