A second UK dealer for N&B - Somerset (1 Viewer)

[watrincanrose]

 

[Dutch 68]

Can only be an improvement

 

[Rob Hammond]

They must be doing shed loads of motors there .

 

[Rob Hammond]

They must be doing shed loads of motors there .

Well

 

[Abacist]

At last a reputable dealer in the South West for N & B. Let’s hope their Heathfield site near Newton Abbot can deal with N & B’s

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[Abacist]

I have to say I’m more interested in spares or repairs I can’t cope with myself and that VanBitz don’t want to know about!

 

[Mzracer]

View attachment 948548

I might take a run down there and see what they are up to.

Seems like a strange decision by N&B, Travelworld for their reported faults (I have not seen these faults in limited dealing with them on spares) have made a huge investment in N&B, it will be interesting to see how this works out.

Thanks

 

[Wanders from Glos]

I might take a run down there and see what they are up to.

Seems like a strange decision by N&B, Travelworld for their reported faults (I have not seen these faults in limited dealing with them on spares) have made a huge investment in N&B, it will be interesting to see how this works out.

Thanks

We have found Travelworld to be very difficult to deal with post sale. They don’t ring back, make silly mistakes at the service, things like that. Perhaps N&B are aware, it’s not a high end service post sale in my experience.

 

[Abacist]

We have found Travelworld to be very difficult to deal with post sale. They don’t ring back, make silly mistakes at the service, things like that. Perhaps N&B are aware, it’s not a high end service post sale in my experience.

To be fair to Travelworld I bought my N & B secondhand and not from them. I went there once to buy bits & pieces but it’s too far away for servicing. Twice I have had technical help over the phone which I was surprised was given free in this day and age.

I did buy a new control panel & distribution fuse box from them which were over £1,200.

I can understand the frustration with poor service when you have spent a lot buying a van from them.

 

[Mzracer]

At last a reputable dealer in the South West for N & B. Let’s hope their Heathfield site near Newton Abbot can deal with N & B’s

Do you think that this is an official dealership or a grey import type operation?

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[Coastal Cruiser.]

Do you think that this is an official dealership or a grey import type operation?

They would have to purchase from another EU dealer if they were not authorised themselves and I cannot see any profit in doing that so I would think they have N&B factory behind them

 

[Mzracer]

They would have to purchase from another EU dealer if they were not authorised themselves and I cannot see any profit in doing that so I would think they have N&B factory behind them

I know what you are saying, lets see.

 

[Abacist]

N & B have announced that Highbridge have joined as a dealer on their website!

 

[Mzracer]

N & B have announced that Highbridge have joined as a dealer on their website!

OK good confirmation. Thanks

 

[Terry242]

Having bought new from both Travelworld and Highbridge, I know where I would be spending my money and it would not be Travelworld! Their aftersales service was shocking.

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[Coastal Cruiser.]

Maybe all the complaints have filtered back to N&BI don’t think they shift many N&B vans in this country so interesting to see how 2 dealers pan out

 

[Mzracer]

Maybe all the complaints have filtered back to N&BI don’t think they shift many N&B vans in this country so interesting to see how 2 dealers pan out

N&B only shift about 900 MH's per annum total but they have a fair bit of value.

No idea of UK sales for N&B but it will not be many, I doubt we will ever know true figures though.

 

[stewartwebr]

Can only be an improvement to the other mob. I purchased our Flair back in 2014 and the after sales was absolutely shocking. The worst service from any company in 30 years of owning 16 motorhomes. The management and directors had absolutely no idea what good customer care looked like.