I have just had an experience with the above mobile phone providor.
I had been with Orange for many years, but decided to change. Three were doing deals, so i contacted them. they checked the signal, assured me it was good and we did a deal.
Over the next few days, i found the signal to be.......shall we say,...crap!
So i contacted them again, told them this, and cancelled the contract i had taken out 4 days before.
Without going into chapter and verse, they kept me on the phone for one and a half hours, tried to charge me £134 for each phone number (sim only), and gave me a load of hassle.
I am expecting to have to go legal on this.
I have my internet dongle with Three, and have no issues at all with it, but the phone signal strength was abysmall, and I NEED a phone for work, and can,t afford to miss calls.
I would advise anyone contemplating changing supplier, to give them a miss, or independantly chech th ereception in areas you need the phone. Their call centres are in Mumbia, and apart from teh language problem lengthening calls, they use the "hold" feature to try to grind you down.
As I have praised thetr internet service and still have it, I would say that this is a balanced report of a service and not a negative post about a supplier.
I had been with Orange for many years, but decided to change. Three were doing deals, so i contacted them. they checked the signal, assured me it was good and we did a deal.
Over the next few days, i found the signal to be.......shall we say,...crap!
So i contacted them again, told them this, and cancelled the contract i had taken out 4 days before.
Without going into chapter and verse, they kept me on the phone for one and a half hours, tried to charge me £134 for each phone number (sim only), and gave me a load of hassle.
I am expecting to have to go legal on this.
I have my internet dongle with Three, and have no issues at all with it, but the phone signal strength was abysmall, and I NEED a phone for work, and can,t afford to miss calls.
I would advise anyone contemplating changing supplier, to give them a miss, or independantly chech th ereception in areas you need the phone. Their call centres are in Mumbia, and apart from teh language problem lengthening calls, they use the "hold" feature to try to grind you down.
As I have praised thetr internet service and still have it, I would say that this is a balanced report of a service and not a negative post about a supplier.