- Apr 7, 2022
- 674
- 2,138
- Funster No
- 87,931
- MH
- Chausson Welcome 70
- Exp
- 2016
Sorry this is a bit of a long winded technical help, but I am sort of tearing my hair out with this one.
I am in France,
I have 2 firesticks both the same model, but individually setup,
using SmartDNS for location manipulation.
An ADSL Connection
Router reporting about 16mb/s down 850kb/s up
BBCSounds
50% of the time it comes up with an error 50004 something went wrong message.
Sometimes but rarely a retry might work, or Firestick restart, or a force stop, clear cache and restart the program might work.
When it is working i sometimes get buffering but it usualy recovers.
BBCiplayer.
Regualy get a 02050 error, something went wrong, especially when trying to play live tv, also it is a bit of pot luck when playing replay programs, sometimes they also show a 02050 error, yet i can pick a different episode of the same program and it plays without issue, as above sometimes a restart will clear the problem.
Sometimes I get buffering but usualy recovers, although occasionally it can crash out of the iplayer app all together, regularly if I let it run onto the next episode it fails and also comes up with the error 02050, something went wrong, finaly it doesn't appear to remember which programs I have watched anymore.
Itvx
Regularly crashes out of the episode at end of an advert break and forgets where it is, it often takes many attemps to restart and fast forward to the point you are watching before it will continue. Sometimes get buffering.
Sometimes when i havent been able to contunue a program we are watching, i have reverted to using the pc where it appears to play without problems (same network with SmartDNS)
C4
Works fine, no buffering, continues after add breaks, although I use it less as yet had no problems.
France.tv
Like C4 works fine, but this will be directed through different servers as it is here in france.
Youtube and various other audio streaming apps appear to work ok, possibly occasional buffering but not serious.
As i said above I have 2 firesticks both are as bad as each other, i have tried using Hotspot shield instead of SmartDNS, things are not exactly the same, but still very unreliable.
It all worked fine for many years using a firestick until about October/November last year, this also tied up with a lot of work being done in the area as part of the fiber upgrade, but any tests i have ever done on our connection never indicate any problem, and I could imagine this causing timeouts and buffering, but not most of the issues that i have.
I have also tried connecting the firestick using an ethernet adapter rather than WiFi but no noticeable improvement.
Recently I uninstalled the bbc and itvx apps and reinstalled them, after clearing all the cache and program settings, no change.
I am at a loss what could be causing the problems, any suggestions welcome.
I am in France,
I have 2 firesticks both the same model, but individually setup,
using SmartDNS for location manipulation.
An ADSL Connection
Router reporting about 16mb/s down 850kb/s up
BBCSounds
50% of the time it comes up with an error 50004 something went wrong message.
Sometimes but rarely a retry might work, or Firestick restart, or a force stop, clear cache and restart the program might work.
When it is working i sometimes get buffering but it usualy recovers.
BBCiplayer.
Regualy get a 02050 error, something went wrong, especially when trying to play live tv, also it is a bit of pot luck when playing replay programs, sometimes they also show a 02050 error, yet i can pick a different episode of the same program and it plays without issue, as above sometimes a restart will clear the problem.
Sometimes I get buffering but usualy recovers, although occasionally it can crash out of the iplayer app all together, regularly if I let it run onto the next episode it fails and also comes up with the error 02050, something went wrong, finaly it doesn't appear to remember which programs I have watched anymore.
Itvx
Regularly crashes out of the episode at end of an advert break and forgets where it is, it often takes many attemps to restart and fast forward to the point you are watching before it will continue. Sometimes get buffering.
Sometimes when i havent been able to contunue a program we are watching, i have reverted to using the pc where it appears to play without problems (same network with SmartDNS)
C4
Works fine, no buffering, continues after add breaks, although I use it less as yet had no problems.
France.tv
Like C4 works fine, but this will be directed through different servers as it is here in france.
Youtube and various other audio streaming apps appear to work ok, possibly occasional buffering but not serious.
As i said above I have 2 firesticks both are as bad as each other, i have tried using Hotspot shield instead of SmartDNS, things are not exactly the same, but still very unreliable.
It all worked fine for many years using a firestick until about October/November last year, this also tied up with a lot of work being done in the area as part of the fiber upgrade, but any tests i have ever done on our connection never indicate any problem, and I could imagine this causing timeouts and buffering, but not most of the issues that i have.
I have also tried connecting the firestick using an ethernet adapter rather than WiFi but no noticeable improvement.
Recently I uninstalled the bbc and itvx apps and reinstalled them, after clearing all the cache and program settings, no change.
I am at a loss what could be causing the problems, any suggestions welcome.
