This policy explains the way that we collect, use and protect your data as well as your choices with regard to your data.
As ever here at Motorhomefun, we’ve tried to be as clear as we can and avoid unnecessary jargon, while including all the relevant information – but please do contactus@motohomefun.co.uk if anything concerns or doesn’t make sense to you.
The Data Controller of MotorhomeFun is Jasmin Network Ltd, Jasmin Lodge, Crabtree Lane, Sutton-On-Sea Lincolnshire. LN12 2RS
James Brown is our data protection officer and can be contacted at contactus@motohomefun.co.uk or via snail mail at The Data Protection Officer, Jasmin Network Ltd, Jasmin Lodge, Crabtree Lane, Sutton-On-Sea Lincolnshire. LN12 2RS
Our aims and duty of care
We recognise we have a duty of care with regards to your data and will always try to do the right thing with the personal data you choose to share with us, including:
- not compromising your anonymity
- protecting your privacy
- storing your data securely
- giving you control over your own data.
Our mission at MotorhomeFun is to build a thriving support and social network, that binds fun loving motorhome owners together. While doing that we want to secure your data, protect your privacy, and give you control over your data.
Your data – What we store and why
We store IP address, cookies, your device’s unique ID, page browsing history, approximate location, and any enquiries you’ve made. For registered members we also store username, password and email address; discussions you may have with MotorhomeFun admin; and a summary of decisions we’ve taken about you if we’ve reviewed your use of MotorhomeFun for any reason. Registered members may also have given us more data on sign up, such as their real names or location.
We store your email address to register you and contact you (if you have asked for email newsletters) and we store things such as IP address, cookies and device ID so that our systems recognise you when you return.
These things improve your experience, ensuring you are not forced to log in each visit, and so we know what you have read and can show what you have not seen yet, and inform you if you have an unread conversation or that someone has liked your content
We don’t require your name or address when you view MotorhomeFun content or register with the site, and you can use MotorhomeFun fully without providing it. However, you can use or include your real name if you wish.
Subject to your permissions and choices, we collect, store and process the data listed in this section. We believe we provide a useful service, and therefore have a legitimate interest in processing your data which benefits both MotorhomeFun and you as a MotorhomeFun user.
We store the following data for all users, whether registered or not:
- IP address, cookies, device ID – to identify your web browser and device to present the site to you in the very best way.
- Page browsing information – to enable us to show you more relevant things and to understand how people use MotorhomeFun, so we can improve it.
- We use Google Analytics to report on page views in aggregate to help us understand usage trends. We do not pass your personal data to Google and your IP address is anonymised before we share this information with Google Analytics. Google uses cookies and can learn about your browsing on MotorhomeFun to inform Google ads and other Google services, as explained here: https://policies.google.com/privacy/partners
- Ads viewed and clicked and searches you’ve made on site – to show you more relevant ads and content in future.
We store the following information for registered members:
- Username, password, email address – so that you can log in. If you choose to join MotorhomeFun we ask for your email address so that we can create an account for you and check you’re a real person (to prevent ‘bots and ’spammers’ signing up). We won’t send you newsletters or email communications that you haven’t asked for, and we don’t sell your email address to anyone else.
- Discussions that take place over email or via Private Messages between you and MotorhomeFun admin – so that we have a record.
- A summary of any actions we may have taken with regard to your use of MotorhomeFun (usually in response to reported posts) – so that we have a record and can moderate fairly.
We also store the following optional data for registered members:
- Registration data: facts about you that you choose to provide in the sign-up process, such as your date of birth, and email newsletters from us you would like to receive.
- Permissions to email you, to send you newsletters that you have chosen to receive from MotorhomeFun.
- Private Messages that you choose to send other users.
Posting on MotorhomeFun.
Of your registration data, only your MotorhomeFun username and your general location are displayed on the screen for other MotorhomeFun users to see – but posts on MotorhomeFun are visible to anyone on the internet. So when posting, you should bear in mind that any personally identifying details you include in the text or pictures you post could be seen by anyone.
Registered members of MotorhomeFun can start discussions and add comments, pictures and videos to existing discussions within MotorhomeFun forums under MotorhomeFun’s Terms of Use.
Your MotorhomeFun username is picked by you when you join MotorhomeFun; you can change it at any time in your profile settings to a maximum of five times.
MotorhomeFun’s forums (with the exception of some topic areas, like the “Belly Locker”) are visible to the world’s search engines. This means that any personal information users choose to share in their posts on MotorhomeFun can be seen widely, indexed by search engines so might be around for eternity We cannot control who sees these posts. Do not post anything that you don’t want the world to see.
If you want to keep your real identity secret that is fine by us. Choose whatever username you like or change the one you have. We won’t disclose who you are. However, someone gleaning enough information might be able to work it out for themselves; so be careful with the information you impart in your posts on MotorhomeFun and in personal conversations with other Funsters, and of course in choosing your username.
MotorhomeFun is a site for grown-ups and we believe that our users are adults who can decide for themselves what information they choose to share. That said if you’re ever worried that you’ve said too much, hit ‘report’ on one of your posts and explain the problem and admin who will be happy to help.
Your permissions and choices.
You can change your registration data and your email preferences on MotorhomeFun at any time on your profile page.
Your registration data
You may choose at any time to change the information that you provided when you registered, including your email address and MotorhomeFun username, and you can do this by going to your profile page. You will need to confirm your email by answering an email we send you. Until you respond to that email and confirm it, your permissions on the site will be those of a guest.
If you have signed in using Facebook you can stop access at any time via your Facebook account settings. If you still wish to post on MotorhomeFun you would then need to register a MotorhomeFun username and password via our Registration page.
Your email preferences
You can choose whether you want to receive newsletters. Newsletters, carry summaries of discussions or events, impart related news and rally information, they might also contain selected sponsors messages/ advertisements from commercial companies supporting Motorhomefun. We also send you mail if you watch threads or topic areas. When new material is added to a thread you have subscribed to we might email to tell you, but only if you have asked us to.
Cookies and other tracking technologies
Most web browsers automatically accept cookies. A cookie is a small, temporary file which a web server sends to your web browser to be stored. Cookies allow MotorhomeFun to identify your web browser and device if we see it again.
Cookies do not contain your name or other personal details and there are some benefits to you and MotorhomeFun
- ‘Information storage and access‘ cookies allow you to perform certain functions like logging into MotorhomeFun Cookies improve your experience of the site. For example, they allow you to log in and post, and allow us to show you discussions you’ve already read in a different colour, and to display them top-down or bottom-up according to your preference.
- Cookies also help us to show you more relevant content and ads. These are formally known as ‘Personalisation‘ cookies, ‘Ad selection, delivery, reporting’ cookies and ‘Content selection, delivery, reporting’ cookies. As an example: if we know you’ve read our pregnancy content, we can show you pregnancy-related ads from brands that might be particularly relevant to pregnant women. To help keep the site running, we earn money by showing ads to people who might be interested in them – relevant ads are more likely to be clicked on, and command a higher price. The technology companies that MotorhomeFun allows to place cookies (known as third-party cookies) on your device are listed in the section in this Privacy Policy called “Where your data is stored”. Some of these technology companies deliver advertising and, as well as delivering ads on MotorhomeFun, may use your cookies to deliver ads to you on other sites (which is called “retargeting”).
- ‘Measurement‘ cookies allow us to gather information about how many people visit or use a MotorhomeFun product, how often, and what they look at while on the site (a process called ‘analytics’). If you visit multiple pages or come back to a MotorhomeFun product after a break, cookies mean we do not count you as a new visitor. Using cookies like this allows us to compile aggregate statistics about how many users MotorhomeFun has and how long people use the site for, on average. We share this anonymous information with advertisers. Understanding what’s well-used on MotorehomeFun means we can create more of what users find useful and less of what they don’t.
The first time you visit MotorhomeFun you should see a pop-up where you can either reject or accept our recommended cookie settings or manage your individual preferences.
Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
MotorhomeFun Subscription
Motorhomefun offers an annual subscription service, giving users the opportunity to use the aspects of the site not available to non subscribers. When you subscribe on our website, you will need to make payment for the services sold.
In order to process your payment, we use Stripe, a third-party payment processor, to manage recurring payments for this product. Stripe store the following information about anyone who subscribes:
- Email address
- Payment information (including name on card)
- Postcode
Your payment will be processed by Stripe, who collect, use and process your information, including payment information, in accordance with their privacy policy.
Deleting your MotorhomeFun Account
You can delete your account by contacting Admin. Be aware that your MotorhomeFun posts won’t be deleted, but there will no longer be any personal information associated with them.
Data requests
If you’d like you can ask us to provide details of the personal information we hold about you, under the Data Protection Act 1998. To request this information, please email us at dataenquiry@MotorhomeFun.com or write to;
Jasmin Network Ltd
T/as MotorhomeFun
Jasmin Lodge
Crabtree Lane
Sutton on Sea
Lincolnshire
LN12 2RS
How long is your data held
Any personal data you give us, or that we collect when you use MotorhomeFun, will be retained by us for as long as it’s needed to perform its function. Registration data is held permanently unless you deregister. There’s no one-size-fits-all time limit, but we regularly review the data we hold to ensure it is still necessary.
Any personal data that you give us will be retained by us for as long as it’s needed to perform its function.
We regularly review the data held by MotorhomeFun and delete information that is no longer needed. All the data we hold is stored securely and only accessible to authorised staff members.
Signing in with Facebook
You can choose to log in to MotorhomeFun using Facebook when you do this, Facebook will know you’ve logged in to MotorhomeFun. By logging in via Facebook you grant us access to your Facebook registered email address. We do not use (and cannot obtain) your Friends list and when you sign in via Facebook we do not ask for or receive any data that Facebook holds on you.
If you choose to join MotorhomeFun you are asked to create a username and password. If you prefer, you can log in using Facebook instead, meaning you don’t have to create and remember another password.
You may stop access at any time via your Facebook account settings. If you want to carry on being able to post on MotorhomeFun you will then need to register a MotorhomeFun username and password and log in directly
Where is your data stored
Your data is stored by our web hosting company Fasthosts in London. Unless you have turned cookies off, some data technology companies (such as Google and Lotame) store your cookies; they do not have access to any personal information about you beyond your browsing habits.
Your data is stored on our web server hosting providers.
The following companies store your cookies on our behalf. We do not share personal data (such as your name or email address) with these companies.
Advertising
Google deliver advertising on MotorhomeFun, known as Google Adsense
Analytics
These companies help MotorhomeFun understand our users:
- Google Analytics
Your Data in the event of suspected criminal activity
If contacted by the police about possible breaches of the law disclosed in posts, we may sometimes share your personal information with them. We will also share your personal information if compelled to do so by a court order, for example under Section 5 of the 2013 Defamation Act.
Conversations/Messages
Conversations sometimes referred to as private or direct messages are not made public, however, they are not private. These conversations are stored un-encrypted in our database. If the database was compromised these messages could easily be read. These messages while not routinely read, can be read by administrators who might want to investigate spammers. scammers or members breaking the forum rules. Conversations can be read in full and scanned for keywords. Do not use the private conversation system for anything personal or items you would not want a third party or an administrator to see. Should you wish to have private conversations with another member there are secure means like Whatsapp etc. Never consider conversations on motorhomefun to be secure and private, they are not.
Conversations are stored until you delete them. If your account is deleted, your messages will also be deleted. However, the other parties of your conversations may well have copies of correspondence you have sent them. You cannot delete those. From time to time all old conversations are purged to save server space. Ensure you never use a conversation to store data you want to keep as the messages may disappear forever and without a trace.
If our data is compromised.
If our server security is breached, our data is compromised or if we fail to comply with the law, we will tell affected users as soon as we become aware of the failure. We will report any data breach to the Information Commissioner and, if appropriate, the police, in a timely fashion.
Used appropriately, we strongly believe using data improves the user experience on MotorhomeFun and supports our mission to build a thriving support and social network. that binds fun-loving motorhome owners together.
Data you give us when filling in forms on site (when joining or booking a rally for example) or when you’re using the site, helps us show you more relevant things and improve MotorhomeFun for everyone.
Change
MotorhomeFun (“we” or “us”) can modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Services, or by other means, to provide you with the opportunity to review the changes before they become effective. If you object to any changes, you may close your account.
You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy, as of its effective date.
Effective 27 April 2020. Our Privacy Policy has been updated = Addition of paragraph “Change”
Updated Cookies section: May 22