Effective Date: 05/03/2023
This Privacy Policy explains how MotorhomeFun collects, uses, and protects your data, as well as your choices regarding that data.
If you have any questions or concerns, please contact us at admin@motorhomefun.co.uk
Data Controller: MotorhomeFun is operated by Jasmin Network Ltd. Address: Jasmin Lodge, Crabtree Lane, Sutton-On-Sea, Lincolnshire, LN12 2RS Data Protection Officer: James Brown Email: admin@motorhomefun.co.uk Mail: The Data Protection Officer, Jasmin Lodge, Crabtree Lane, Sutton-On-Sea, Lincolnshire, LN12 2RS
Our Commitments: We are committed to:
- Protecting your privacy
- Maintaining your anonymity
- Storing your data securely
- Giving you control over your personal data
What We Collect and Why: We collect and store the following types of data:
For all users:
- IP address, cookies, and device ID: for site functionality, security, and performance.
- Page browsing history and site interactions: to personalise content and improve services.
- Google Analytics: anonymised data for analytical insights. (https://policies.google.com/privacy/partners)
- Ad interactions: to display more relevant ads.
For registered users:
- Username, password, and email address: to manage your account and login.
- Communication history with admin: to maintain records of interactions.
- Account activity notes: for moderation and support purposes.
Optional data:
- Personal info provided during registration (e.g., real name, location, date of birth).
- Email preferences and subscriptions.
- Private messages sent to other users.
Posting Content:
- Your username and general location may be visible to others.
- Posts are publicly visible and indexed by search engines.
- Be mindful not to share sensitive personal information.
Your Rights and Choices:
- You can update your registration data and email preferences at any time via your profile page.
- You may opt out of newsletters and notifications.
- You can request to delete your account by contacting Admin. Posts will remain, but personal identifiers will be removed.
Cookies and Tracking:
- Cookies help us recognise returning users and personalise their experience.
- You can manage cookies via your browser settings or our cookie consent pop-up.
- Third-party cookies (e.g., Google, Lotame) may be used for analytics and advertising but are not provided access to personal data.
Subscriptions and Payments:
- We use Stripe for subscription payments.
- Stripe collects: email, payment info, and postcode.
- Stripe processes your data under their own privacy policy.
Data Storage:
- Data is stored securely on our UK-based web servers (Fasthosts).
- We retain data only as long as necessary, with regular reviews.
- Conversations/messages are stored unencrypted and may be accessed by admins for moderation. Use external secure platforms for private communication.
Data Requests:
- You can request access to your data by emailing admin@motorhomefun.co.uk or writing to: Jasmin Network Ltd t/a MotorhomeFun Jasmin Lodge, Crabtree Lane, Sutton-On-Sea, Lincolnshire, LN12 2RS
Third-Party Access:
- We may disclose personal data if required by law or in response to lawful police requests.
Security Breaches:
- In the event of a data breach, affected users will be notified promptly.
- Breaches will be reported to the Information Commissioner and other authorities as required.
Changes to this Policy:
- We may update this Privacy Policy from time to time.
- Material changes will be communicated via the website or by email.
- Continued use of our services indicates acceptance of the updated policy.
Thank you for being part of MotorhomeFun. Your trust is important to us, and we are committed to protecting your data while building a welcoming and supportive community.