Victron smart solar mppt dropping bt

[Nigel Crompton]

For the fourth time since we left home a week ago my 100/20 has not displayed in the app.
The device seems to be doing its job, judging by the LEDs.
The only way to re-establish the Bluetooth connection is (when it's dark) to disconnect it from the battery for a couple of minutes.
It's not the phone or app ...

This happened to anyone else here ?

 

[Diabalo]

Are we talking about the Victron app? If so I sometimes lose bluetooth and have found switching on then off airplane mode resolved the issue.

 

[Kannon Fodda]

Presumably both the App on your phone is current as well as the software on the Victron?

 

[Nigel Crompton]

Yes, app, android & mppt all on latest.
Done all the things victron say do on app & phone.
Phone & app still see bvm, & BT fine with satnav, radio,headphones,etc. Not doing anything now that we weren't last trip.
It's just that i have to get down on my old knees at an outside locker to reset it. And it's peeing down now ...

 

[rod_vw]

I'm no Victron expert but it may be worth asking on this Facebook Group.

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[Diabalo]

You could try one of the Bluetooth analyzer apps

 

[RogerIvy]

Do you have another phone or tablet you can try? If the same problem happens on different phones/tablets then possibly an issue with the MPPT.
Have you updated your firmware?

 

[rich432]

That sounds frustrating. I've had a similar issue with my 100/20. The LEDs show it's working, but the Bluetooth connection drops randomly. I've also had to disconnect from the battery to reset it. It might be a firmware issue or a bug with the Bluetooth module.