Twice Bitten Third Time Shy... Do Not Buy A Seagate Wireless Plus...

[JJ]

At least I can vent my disappointment here on Fun.


In November/December I treated myself to an early Christmas present...

A Seagate Wireless Plus, a 1 TB external hard drive which connects to your device(s) wirelessly and has its own internal power supply.

A seemingly great, Geeky Gadget.

Charge it up and off you go. Carry it in your pocket and have access to hundreds and hundreds of films, weeks of music and thousands of photos...

Having transferred simply masses of stuff over to it... It broke down.

Back to shop... They will try and fix it and save the content but promising nothing.

A month later no text message from them so return to the store.

"We don't fix those, we give you a new one or your money back..."

So all that content gone...

I chose to have a new one because when working it was brilliant in the van...

Just finished watching an episode or two of the West Wing and the replacement has broken.

Of course I could have been unlucky and got the only two faulty ones in Europe or...

€180 and breaks down on me?

Grrrrrrrrrrrrrrrrrrrrrr

Take care if you were thinking of getting one.


JJ :Cool:

 

[simbadog]

It comes as no surprise to me, everything one buys today is built down to a price & seems to be generally 2

I'm just back from a week in France staying in a brand new luxury apartment, day one & the TV packed up (they replaced it), day two & the fridge freezer packed up (they replaced it), on day three I got stuck in the lift when it failed

 

[hilldweller]

on day three I got stuck in the lift when it failed

Did they replace it ?

 

[tofo]

Did they replace it ?

Na cut the strings put a stair case in

 

[JJ]

Built DOWN to a price of €180?


A normal 1 TB hard drive €60 ish...


JJ :Cool:

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[jhorsf]

Is this any use JJ

 

[buttons]

I have a Seagate 3TB jobbie that plugs into my home router and gives me remote access from anywhere in the world. I do regular back-ups just in case. Seams like a good bit of kit.

 

[scotjimland]

I have an Lenovo Iomega EZ Media & Backup Center - NAS server - 2 TB .. had it for over a year and it's on 24/7 .. great bit of kit.. :thumb:

 

[simbadog]

Did they replace it ?

No I forced the doors open with a ski pole

 

[GJH]

I looked at the Seagate Wireless Plus a few weeks ago when considering what to replace a WD NAS drive with after WD refused to support software.

Decided to get a Seagate Central (4TB) instead - probably the larger version of the one Buttons has. Works OK up to now.

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[smudger]

At least I can vent my disappointment here on Fun.


In November/December I treated myself to an early Christmas present...

A Seagate Wireless Plus, a 1 TB external hard drive which connects to your device(s) wirelessly and has its own internal power supply.

A seemingly great, Geeky Gadget.

Charge it up and off you go. Carry it in your pocket and have access to hundreds and hundreds of films, weeks of music and thousands of photos...

Having transferred simply masses of stuff over to it... It broke down.

Back to shop... They will try and fix it and save the content but promising nothing.

A month later no text message from them so return to the store.

"We don't fix those, we give you a new one or your money back..."

So all that content gone...

I chose to have a new one because when working it was brilliant in the van...

Just finished watching an episode or two of the West Wing and the replacement has broken.

Of course I could have been unlucky and got the only two faulty ones in Europe or...

€180 and breaks down on me?

Grrrrrrrrrrrrrrrrrrrrrr

Take care if you were thinking of getting one.


JJ :Cool:

should have gone to radio rentals

 

[JJ]

My Seagate Wireless Plus seems to be working again today...

Probably needed a good night's sleep.

Weird...

JJ :Cool:

 

[jhorsf]

OK someone had to tell you JJ I have looked it up and the error most common is ID-10-t error

 

[buttons]

I looked at the Seagate Wireless Plus a few weeks ago when considering what to replace a WD NAS drive with after WD refused to support software.

Decided to get a Seagate Central (4TB) instead - probably the larger version of the one Buttons has. Works OK up to now.

That is the one:thumb: So far so good. I dont use the auto back-up just drag and drop what I need.

 

[GJH]

That is the one:thumb: So far so good. I dont use the auto back-up just drag and drop what I need.

The auto backup isn't bad but a bit flaky. Not as good as Memeo which came with our previous WD drive but is no longer supported but OK. We use drag/drop and other methods in addition to other external drives.

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[JJ]

OK someone had to tell you JJ I have looked it up and the error most common is ID-10-t error

My legal people have checked over this post and, while they feel it might be a tad over the top to seek full legal redress on the grounds libel, they do advise that I should allow them to strike you off my Christmas Card List.

However, given that Christmas is so far away and the fact that I am a forgiving old soul, I have decided to get them to keep an eye on your future with a view to a reprieve assuming that no further similar despicable slurs ensue.


JJ :Cool:

 

[ukbill]

i aint got nowt to backup

 

[ShiftZZ]

My internal hard drive on my server failed, I wrote to the CEO and the following was their reply..

"Your case has been given to Seagate Corporate Escalations. I would like speak to you personally, if you do not mind?

Is the phone number XXXXXXXX a number at which I may reach you or is XXXXXXXXX preferable? Also, what would be a time between 7:00am-4pm UK time that I may call you?

Kind Regards,
Quincy T.
Seagate Corporate Escalations."


They rang me from the USA, listened and understood the issues and I got the whole mess sorted out

Contact their CEO..
Stephen Luczo CEO

Email stephen.luczo@seagate.com

 

[jhorsf]

My legal people checked it first and said it was ok as he cannot sue you for telling the truth:thumb:

 

[GJH]

My legal people checked it first and said it was ok as he cannot sue you for telling the truth:thumb:

But you wouldn't have cared anyhow

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[jhorsf]

JJ knows I am pulling his leg he pretends to be "injured"

 

[ShiftZZ]

i aint got nowt to backup

As confirmed by your misses..

 

[Langtoftlad]

i aint got nowt to backup

Awww :Sad:

Like others I have a Seagate Central connected to my wireless network router for all my video, audio & photo content (which is copied, as a backup onto a different brand of usb hdd plugged into the Seagate).

It seems, touch wood, to be a simple, efficient & cost effective solution.

Of course all data should be regularly backed up, and depending on one's level of ocd/paranoia, a copy kept offsite - as all hard drives are prone to failure, eventually.

 

[ShiftZZ]

JJ, its worth complaining, the reason being that Seagate may not be aware of the issues, if purchasers, stores etc never feedback then they may have either a design fault, or production fault.

Informing them or a compliant should be treated as an asset something positive.