Just arrived on site, went to remove cassette, no joy! Examined inside van, blade is open. Suspect cassette I n serted when blade not fully shut. Jiggling lever, and cassette, no effect. Would REALLY like any advice on how to remove it...
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Funny you should say that Lenny HB ..Now works better than it ever has, I don't reckon it was assembled properly in the first place.
Mindlessly poking around inside a toilet cassette is a great solution and should generate innumerable Likes!Now fixed. More by dumb luck perhaps - I used a long thin steel rod, poked about mindlessly and it came free. Undamaged too...