The annual Virgin phone call

[Odd job]

Every year Virgin put the price up and I call to discuss it and get the price put down
This year they wanted to put it up by £3 a month. They are now doubling the speed (which I don't need) and the price is going down by £2 a month. Does anyone just pay without complaining?

 

[David and Sally]

Depends. If it’s just a few pence then I just suck it up.
On car insurance I always Comparethemarket first and use that info to challenge the renewal The RAC refused to budge after a large increase so accepted the AAs much lower offer

 

[bigwood]

This has reminded me I need to ring Virgin.My bill for broadband only has crept up to nearly £50.
BT were charging us for broadband as part of our phone bill. BT broadband is terrible in this area. It took a lot of sorting but management got it down to calls only.

 

[Googlebot]

I ring them. I left last year after they wanted £60 for a phone line and broadband.

They then offered just the broadband for £25 a month for 18 months then £50. It’s safe to say, I won’t be paying the £50.

 

[Hirsch]

Every year Virgin put the price up and I call to discuss it and get the price put down
This year they wanted to put it up by £3 a month. They are now doubling the speed (which I don't need) and the price is going down by £2 a month. Does anyone just pay without complaining?

No but had to be on the verge of leaving last year before someone rang me and we got it sorted

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[vin0114]

BT BB was rubbish, went to Virgin BB - rubbish, last 2 years been with much put-down Talk talk - superb service, never missed a beat average 27mb/sec £31 a month including phone line and 24/7 free calls 01,02,03.

 

[mitzimad]

BT BB was rubbish, went to Virgin BB - rubbish, last 2 years been with much put-down Talk talk - superb service, never missed a beat average 27mb/sec £31 a month including phone line and 24/7 free calls 01,02,03.

i had aol and then talk talk for 20 years never had any problems with either

 

[MattR]

i had aol and then talk talk for 20 years never had any problems with either

I hated Talk Talk - it was the biggest bain of my life when we were customers. I had to upgrade my mum's account with Talk Talk to get broadband recently. TalkTalk remained an absolute pain to deal with during that process.

 

[MattR]

I am paying approx. £50 / month for Medium TV, Phone & around 100MBs broadband with one box. How does that compare to what you are paying?

 

[Odd job]

I'm now paying £35 for 100mb broadband phone line inclusive calls at weekends and SIM only unlimited calls txt and 5gb data. I don't use the home phone and I don't need 100mb broadband, 5gb data ony mobile means I can stream TV and Netflix when away

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[tofo]

Paying sky £55 a month superfast broad band no cap
free calls 59 min calls hang up redial free again
two boxes HD and variety pack

 

[intokenny]

I'm paying Talktalk £19.95 month for fibre broadband, no calls because i use mobile. Any problems with Talktalk are rare but when they happen are sorted really quick. So no need to change for several years now.

 

[cmcardle75]

Every year Virgin put the price up and I call to discuss it and get the price put down
This year they wanted to put it up by £3 a month. They are now doubling the speed (which I don't need) and the price is going down by £2 a month. Does anyone just pay without complaining?

Nah. Virgin requires yearly phone calls for a decent price. Every year I ask them to drop the price by dropping the phone line, they offer a price significantly under broadband only price if I agree to keep the phone line. The phone line was strimmed through several years ago and hasn't worked since.