QR codes scam
Sometimes when you’re signing up for a new app on Sky Q, Sky Glass or Sky Stream, we might ask you to scan a QR code that appears on your screen. This is so we can get you set up faster.Most people use the QR code scanner that is part of the camera on their Apple or Android phone.
We’re currently seeing a problem where some customers, who are using third-party QR code scanner apps, are being re-directed to a fake website and having their financial details stolen.
We’d advise you to only use your phone’s camera when scanning QR codes on Sky pages. If your phone camera does not have a built-in scanner, carefully enter the URL provided next to the QR code into your phone’s browser.