Rhino Installs

Grianan

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Joined
Feb 18, 2018
Posts
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Location
South Ayrshire
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52,460
MH
Globecar Campscout
Exp
Since 2018
Are they normally ok?

We emailed then spoke on phone in November to book appointment which was arranged for 22nd February.

Called today to check exact list of work and they now say they have no record of the appointment which means we now can’t get our power situation sorted before we go away at Easter.
 
Are they normally ok?

We emailed then spoke on phone in November to book appointment which was arranged for 22nd February.

Called today to check exact list of work and they now say they have no record of the appointment which means we now can’t get our power situation sorted before we go away at Easter.
I can only that they have been fine with me. I liased with them last year by phone and email about a replacement awning and fitting hydraulic self levelling.
 
Always had a great service from them. They even phone to confirm the appointment a couple of days beforehand.
 
Are they normally ok?

We emailed then spoke on phone in November to book appointment which was arranged for 22nd February.

Called today to check exact list of work and they now say they have no record of the appointment which means we now can’t get our power situation sorted before we go away at Easter.
reviews on here are qute good but, I emailed them 3 times without response for a fitting of self levelling.
I called and they took my number and said they had lots of emails ??? lol and someone would call me back within the hour, that was 5 months ago. Must be busy !
 
I have used them half a dozen times always great service , always keep to dates and times stated but always busy.

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Always had great service from them. No problems with responding to emails and/or calls. In fact I’m there on Wednesday.
 
Bit gutted. No idea how they ‘lost’ this booking. Buying ACSI book now as we’ll not manage more than a couple of days off grid without work being done.
 
There are lots of other companies that would be grateful of a bit of work.
They were the most recommended when I asked about new battery, solar controller, B2B and reversing camera. At least within reasonable distance (we are SW Scotland).

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Bit gutted. No idea how they ‘lost’ this booking. Buying ACSI book now as we’ll not manage more than a couple of days off grid without work being done.
To be fair business’s don’t “loose” business

Obviously there was miscommunication, which is why presumably they didn’t confirm the booking when it was made back in November
 
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Are you going south to go over to the continent as you mentioned an ACSI?

If so there’ll be loads that you can divert to.
 
Are you going south to go over to the continent as you mentioned an ACSI?

If so there’ll be loads that you can divert to.
Yes but we’re on tight schedule as I only get 2 weeks off at Easter.
I guess we’ll just have to reschedule and make sure we can get hook up this holiday.
 
Have you tried Roadpro at Daventry, found them very helpful and professional. We travel down from Edinburgh!
That Polish fitter chap Damien at Roadpro knows his stuff.

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We use this company for our damp check and some small warranty work, I’m certainly happy with their service and would recommend them. Next to truck stop at Tebay so easy to get there and nice breakfast while van is in😂

 

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