Problem making payment to AutoPASS-ferje in Norway

Swamp

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Hi folks,

I have been trying to set up the pre-paid ferry pass with AutoPASS ferje in Norway but am struggling to make the payment.

The information from them gives me all the bank details and tells me to use my KID number as the payment reference so the payment can be allocated to my account. I’ve done everything asked but the payment keeps getting returned to my bank (HSBC). I have investigated with my bank and the rejection code from the bank in Norway is “Missing KID” which is a puzzle as it is in the payment reference field as requested,

Has anyone else had any problems making payments to AutoPASS ferje and, if so, how did you solve them?

Many thanks, S
 

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