Wildman
Free Member
As already said in another thread I tried to download windows 10 and it failed twice after which microsoft put a notice bottom right of the screen that my windows 7 proff was not legitimate.
I had been updating for months and the system was checked for validity when I reserved it. At the same time I noticed malware bytes would not allow the check for malicious website check box to be ticked. I updated malware bytes (it is a paid for version) and ran a scan, nothing found, so ran an AVG scan nothing found. Skype had also been dropping out recently so suspected a conflict of some sort. Annoyed that my windows had been branded illegal I decided to phone microsoft support and found an 0800 number to ring. Got through to an ITGuru in India and explained the problem. No worries he said we will sort it and load windows 10 for you. So he ported in and "searched for the conflict that was causing the problem", well actually no they did not the search program renamed all of the files I might need to sort out a problem and effectively lock the computer. They then said ah yes I see the problem and for a nominal sum we will sort it for you. (nominal sum = £80) no thank you I said and hung up, at which point malware bytes report a password logging trojan. and dozens of files with a virus. I shut down and disconnected the modem.
Then offline I rebooted and foolishly deleted all of the "infected "files which with hindsight I presume had only been renamed. I could not open or run anything.
Using the W7 proff setup disk I tried to repair, no joy, restore to an earlier time, no joy, In the end I decided to sacrifice my files and reinstall completely. My old files were saved, interestingly dos programs and directories were unaffected and remained intact. I suspect my photos and documents are still on the disk someplace. I have not been brave enough to book it up with the router connected.
Another laptop was booted and passwords to google, Amazon, ebay and paypal were changed. I shall only use the other computer to list programs that I need to reinstal, then delete the old files. I don't trust it even with a fresh install as I did not format the drive. I may play safe and just replace the drive to be sure and forget Win 10. Having said that this second lappy is reporting ready to install win 10, I reall don't think I'll bother until I have replaced the hard drive in the other one, 500gb hardrive will then be formatted and just used for a backup drive or scrapped.
The Microsoft support was obviously a scam site and with the 0800 number I fell for it. Unfortunatly I forget the name of the firm but it was something GURU. Be careful out there.
I had been updating for months and the system was checked for validity when I reserved it. At the same time I noticed malware bytes would not allow the check for malicious website check box to be ticked. I updated malware bytes (it is a paid for version) and ran a scan, nothing found, so ran an AVG scan nothing found. Skype had also been dropping out recently so suspected a conflict of some sort. Annoyed that my windows had been branded illegal I decided to phone microsoft support and found an 0800 number to ring. Got through to an ITGuru in India and explained the problem. No worries he said we will sort it and load windows 10 for you. So he ported in and "searched for the conflict that was causing the problem", well actually no they did not the search program renamed all of the files I might need to sort out a problem and effectively lock the computer. They then said ah yes I see the problem and for a nominal sum we will sort it for you. (nominal sum = £80) no thank you I said and hung up, at which point malware bytes report a password logging trojan. and dozens of files with a virus. I shut down and disconnected the modem.
Then offline I rebooted and foolishly deleted all of the "infected "files which with hindsight I presume had only been renamed. I could not open or run anything.
Using the W7 proff setup disk I tried to repair, no joy, restore to an earlier time, no joy, In the end I decided to sacrifice my files and reinstall completely. My old files were saved, interestingly dos programs and directories were unaffected and remained intact. I suspect my photos and documents are still on the disk someplace. I have not been brave enough to book it up with the router connected.
Another laptop was booted and passwords to google, Amazon, ebay and paypal were changed. I shall only use the other computer to list programs that I need to reinstal, then delete the old files. I don't trust it even with a fresh install as I did not format the drive. I may play safe and just replace the drive to be sure and forget Win 10. Having said that this second lappy is reporting ready to install win 10, I reall don't think I'll bother until I have replaced the hard drive in the other one, 500gb hardrive will then be formatted and just used for a backup drive or scrapped.
The Microsoft support was obviously a scam site and with the 0800 number I fell for it. Unfortunatly I forget the name of the firm but it was something GURU. Be careful out there.
Don't forget to wear eye protection 
