Motorhome Depot – Dodgy Dealers

[Terry]

A little underhanded is a total understatement, I would bet if this gets out there at what has gone on here it would seriously affect their business, who wants to do business with liars?

Try this scam all the time, tell the owner we have had an offer for 4 grand less than they really have and they know some will accept, I certainly couldn't operate like that.

Absolute crooked lying in my opinion.

What happened to honesty?

How do you know "they try this scam all the time " They clearly don't It could well be a bad salesman/ lieing salesman. Report him to head office and see how they handle it rather than slag them off. Once we know what the company says then slag them off if it's justified.

 

[CazPaul]

How do you know "they try this scam all the time "

I don't, I just wonder if it's the very first time they have tried this one.

Why not be be honest and tell the owner if someone makes a lower offer instead of bare faced lying when really the actual offer was 4 grand more and this took it ABOVE the original agreed price.

That is totally dishonest.

 

[Terry]

I don't, I just wonder if it's the very first time they have tried this one.

Why not be be honest and tell the owner if someone makes a lower offer instead of bare faced lying when really the actual offer was 4 grand more and this took it ABOVE the original agreed price.

That is totally dishonest.

Read my above post after I edited, I hit post while trying to insert quotes ...fat fingers

 

[CazPaul]

How do you know "they try this scam all the time " They clearly don't It could well be a bad salesman/ lieing salesman. Report him to head office and see how they handle it rather than slag them off. Once we know what the company says then slag them off if it's justified.

Yes I totally agree with that, I was thinking it wasn't the first time THIS salesman had tried this one although it could be of course.

The firm may not know anything about it and he could just be a lone crook and the business in the main is honest, I agree with you.

This particular scenario though is totally crooked it cannot be argued anything different.

 

[lorger]

Would the op be able to tell how much below the original agreed price you excepted, for all we know it might only be a few pounds although I doubt that, it’s just you say your 5k out of pocket but say he got 4K more.

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[Terry]

It would be nice to know how much the salesman gets out of the deal and how much MD share is ?

 

[Simon Meadwell]

Just sold my moho and bought newer van off motorhome depot . Got 1 k more for mine than I expected did a deal on newer van . Got one year warranty and 12 months mot thrown in. Had a few grumbles after sale and after complaining got £500 quid given for a compensatory deal . So all fair in my eyes , yes he made money on the older van but thats the deal !

 

[The Wino]

How can the commission be the same as they originally were going to make, they told the owner an offer had been made but they told him it was 4 grand less than it really was and this then put it above the original agreed price.

I read it as two possible things. One was that they said that the offers they had were less than they were going to pay him but in the end they were above that.

 

[JJ]

I am in the latter stages of selling my beloved Hymer and am delighted with the guy buying it for him and his family.

He has dreamt of acquiring a classic Hymer 660 for ages but was concerned that he was not able to offer me what he felt it to be worth. He was, however, perfectly willing to buy it "as is" despite the terrible condition it was in and do all the repairs to cupboards and sinks etc himself to keep the cost down.

It was a case of me finding EXACTLY the right person to buy it at this time.

He offered me a price that I had already mentally chosen as acceptable and I didn't have to do any cleaning or tidying so I was more than happy!

After accepting his offer I have received nearly a dozen folk wanting to know if the van is still for sale and asking how much I sold it for. I strongly suspect some of them (probably dealers) would offer more than I agreed on...

Never ever... no way!

JJ

 

[Coolcats]

Interesting thread, a commission sale is where both parties know exactly what the commission is when the vehicle is sold (the commission may be higher if a higher figure is obtained but in my opinion the sales guy can keep it as my stated price is reached). The owner agrees a price that they would like and the dealer does their best to obtain the sale that benefits the owner and themselves and in my experience there is a clear contract for sale or return.

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[cornish boy]

We agreed a fixed value that I would receive when the vehicle was sold with anything over and above that they would keep as commission. Straight forward you would think!

Having dealt with brokers on a number of occasions and having a number of brokers as friends (admitedly in the marine world), I am interested in the deal you describe.
Could you confirm if you agreed a fixed fee sale or commision based sale with the broker. If it was neither, can you quickly explain how the deal was formed as I have never come across a broker offering the above terms of a fixed value return and a fee based solely on the excess above that figure.
Thanks in advance.

 

[John May]

The deal was that I get an agreed price and anything over and above that the salesman keeps as commission.
On the face of it, this is a really good deal for both sides, the seller gets what he wants and the salesman is encouraged to sell for as much as possible.
In my case, the deal fell down when the salesman told me the best he could get for the MH was below the agreed price.
Original agreed price £85k. The reported offer was £84k. Agreement to lower agreed price to £80k so the salesman would get £4k commission. Actual selling price £87k. So... IMHO the salesman should get £2k commission and I should get £85k (as per original agreement). As it stands right now, I received the lower amount of £80k and the salesman pocketed £7k. This is wrong!"!!

 

[Jim]

This is wrong!"!!

I'm not sure how their contracts are worded or work, but If he lied to you about the sale price, then it could well be fraud. You have two choices, forget about it, or go after them. Both choices have up and down sides.

 

[Spriddler]

Hmm, well you agreed a new lower price of £80k.
However, if the dealer knew he had an offer of £87k and not 84k before he suggested dropping the agreed to £80k then he mislead you for his pecuniary benefit.

 

[Langtoftlad]

All slightly murky - but if you 'agreed' a lower sales price, then that surely supersedes the original agreement, unless you reset the commission level.

BTW - sounds very odd pricing
Originally £85k, offered £84k but then you reduced the price to £80k
Why didn't you take the £84k offered?

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[Stroppy Bird]

BTW - sounds very odd pricing
Originally £85k, offered £84k but then you reduced the price to £80k
Why didn't you take the £84k offered?

I think the £84k is what the purchaser offered the dealer.

Dealer originally offered OP £85k and anything he got over that he kept.
Dealer was offered (allegedly) £84k by purchaser.
Dealer gave new offer of £80k to OP

 

[Jimbohorlicks]

The deal was that I get an agreed price and anything over and above that the salesman keeps as commission.
On the face of it, this is a really good deal for both sides, the seller gets what he wants and the salesman is encouraged to sell for as much as possible.
In my case, the deal fell down when the salesman told me the best he could get for the MH was below the agreed price.
Original agreed price £85k. The reported offer was £84k. Agreement to lower agreed price to £80k so the salesman would get £4k commission. Actual selling price £87k. So... IMHO the salesman should get £2k commission and I should get £85k (as per original agreement). As it stands right now, I received the lower amount of £80k and the salesman pocketed £7k. This is wrong!"!!

I would chase them for the £3k.he has made his £4k commission as the initial agreement, then scammed you out of £3k by suggesting the offered price was £84k not £87k.

 

[gus-lopez]

All slightly murky - but if you 'agreed' a lower sales price, then that surely supersedes the original agreement, unless you reset the commission level.

BTW - sounds very odd pricing
Originally £85k, offered £84k but then you reduced the price to £80k
Why didn't you take the £84k offered?

The dealer didn't 'offer him' 84k .He told him it was an offer,84k, under the 85k the seller wanted. So the seller agreed to reduce his amount to 80k so the dealer still got 4k profit.
unfortunately the actual offer was 87k & the dealer pocketed 7k

 

[CazPaul]

And what the agent could have said was''We were going to make 4 grand profit so an offer of 87k has been made would you be prepared to take 83k as your share? Etc etc

Instead of of blatant, crooked lying.

 

[John Barrett]

By the way, if/when you press charges don't let the Police palm you off with 'It's a Civil Dispute'. It's fraud, so stick to your guns.
John

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[MikeD]

I don't think the police investigate fraud anymore.

Is it not this crowd?

Action Fraud

National Fraud & Cyber Crime Reporting Centre

www.actionfraud.police.uk

 

[cornish boy]

The deal was that I get an agreed price and anything over and above that the salesman keeps as commission.
On the face of it, this is a really good deal for both sides, the seller gets what he wants and the salesman is encouraged to sell for as much as possible.
In my case, the deal fell down when the salesman told me the best he could get for the MH was below the agreed price.
Original agreed price £85k. The reported offer was £84k. Agreement to lower agreed price to £80k so the salesman would get £4k commission. Actual selling price £87k. So... IMHO the salesman should get £2k commission and I should get £85k (as per original agreement). As it stands right now, I received the lower amount of £80k and the salesman pocketed £7k. This is wrong!"!!

That sounds like a sale with a buyer's premium, rather than a commission based sale. However, the price presented should be transparent.
How did you find out that the sale price of the motorhome was £87,000? Is it possible that the price paid included an additional amount relating to a warranty package paid for by the purchaser?

 

[Terry]

It now definitely is not like the sales experience I had with MD. Yes they can and do sell warranty but that is between them and the buyer so it could possibly add the missing 3 k. I would still contact MD head office telling them what has happened and see what transpires..... possibly get in touch with buyer and see what their take on the deal is ?

 

[Mikey RV]

I bought my Burstner through Motorhome depot six years ago and had a great service.

 

[Someday]

Seems to be the norm with anything related to the motorhome trade sales dealers the lot a bunch of crooks in any other business you’d go to jail for 4K fraud. Lying being the number 1 qualification for anyone in the motorhome trade.

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[Spriddler]

In normal circumstances when it's a Trade deal I guess most of us never know (or bother to find out) at what price the dealer sells our discarded m/h.
Probably best not to.

 

[Dan and Jan]

As I’m selling my van through Motorhome Depot starting this week, I will let you know how I get on. Warts and all.

 

[tribalbrit]

I sold my MH a couple of weeks ago to a similar dealer. They make you an offer and if you accept they come and have a look, if happy, pay you there and then and drive it away.
They offered a couple of K less than I had been offered as a part ex. But 4k more than any other similar buyer.
I was looking at two similar MH to buy, one private , one a dealer.
I negotiated a deal with the private seller to reduce the price by 2k, making the difference between the two offers the same and accepted the original offer from the1st buyer and bought the private one.
I have since seen my MH advertised at the other end of the country for 13k more than I accepted. This is 3 k more than I bought it for 4 years ago.. good luck to them with that one, Think they'll be sat on it a while at that price.
Am I annoyed at the price I accepted? No I accepted what I thought was a fair price and sold the MH quickly and hassle free, and bought what I wanted.
I could have sold it privately and maybe received another 2 or 3 k more but I made my choice and I'm happy with it.

 

[chaser]

I sold my MH a couple of weeks ago to a similar dealer. They make you an offer and if you accept they come and have a look, if happy, pay you there and then and drive it away.
They offered a couple of K less than I had been offered as a part ex. But 4k more than any other similar buyer.
I was looking at two similar MH to buy, one private , one a dealer.
I negotiated a deal with the private seller to reduce the price by 2k, making the difference between the two offers the same and accepted the original offer from the1st buyer and bought the private one.
I have since seen my MH advertised at the other end of the country for 13k more than I accepted. This is 3 k more than I bought it for 4 years ago.. good luck to them with that one, Think they'll be sat on it a while at that price.
Am I annoyed at the price I accepted? No I accepted what I thought was a fair price and sold the MH quickly and hassle free, and bought what I wanted.
I could have sold it privately and maybe received another 2 or 3 k more but I made my choice and I'm happy with it.

Exactly, they paid you what you asked, what they do with it is up to them, you could have held out for more and still have it on your hands through winter, presumably they will be putting everything right and giving a warranty mot, not saying there was anything wrong with your motor but they have to take the risk.
And make a profit in the mean time, if they are losing money on one or two it has to come back somewhere else or they are soon going to be out of business.
Plus the fact , just because it's advertised at that doesn't mean they are going to sell it at that.

 

[John May]

GOOD NEWS..... The dispute has now been settled in my favour.

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