I recently bought a nearly 3 year old AutoTrail motorhome. I also bought an extended warranty mainly in order to cover the mechanical aspect. I still have 2 years Autotrail warranty.
I have an issue which appears to be a manufacturing defect and asked the Dealer to refer it back to Autotrail. There reply was:-
"Your vehicle is covered by the Gold car care plan warranty and not directly with Autotrail"
This is worrying as it implies that the extended warranty makes the manufacturers warranty invalid. It's also concerning, in that, I was offered a free bronze warranty, which I did not consider as it only covered a maximum of £3000 which in view of the cost of parts and labour didn't seem to be covering much at all. Would this have the same effect?
Would be interested in others thoughts.
I have an issue which appears to be a manufacturing defect and asked the Dealer to refer it back to Autotrail. There reply was:-
"Your vehicle is covered by the Gold car care plan warranty and not directly with Autotrail"
This is worrying as it implies that the extended warranty makes the manufacturers warranty invalid. It's also concerning, in that, I was offered a free bronze warranty, which I did not consider as it only covered a maximum of £3000 which in view of the cost of parts and labour didn't seem to be covering much at all. Would this have the same effect?
Would be interested in others thoughts.
