low battery fault on gaslow wave app

[pwilmo]

Hi there
Have twin R67 11kgs auto change over and I know both bottles are full.

One bottle will not update on the gaslow wave app: it shows LOW BATTERY LEVEL, I have put brand new batteries in but the app still shows low batteries. The other bottle works fine.

Anyone had this problem, I've took the batteries out and refitted after 3 minutes - no go / took the wave sensor off and rotated it - no go / squirted electrical contact cleaner into the sensor connectors - no go

Any ideas , and yes I do appreciate a laugh but serious answers please.

 

[suavecarve]

I didnt know gaslow did an app.
Did a search on here and it came back with a link which showed me £130 for the attachment then the app which has taken me out of the equation for knowledge on this one!.

Chrisvh may know

 

[pwilmo]

Thanks for your consideration and comment, but that really doesn't help for my question .. it was kind of you to take an interest though.

 

[Jabstatt]

I get a low battery warning randomly.
After changing batteries a few times, I now ignore it and all seems OK

Tony

 

[pwilmo]

Yes thank you, I ignore it and in the graph mode it shows correct levels.

However LOW BATTERY won't allow the UPDATE button for the screen display.

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[monzer]

Is your app up to date? They have had a few updates recently so maybe worth checking. I had a period where both my sensors would fail to refresh but since the updates they have been working great.