Hypothetical Question

[LithiumConvert]

A freind of mine (you know the one; you have heard of him before) buys a brand new motorhome from a well known dealer.

After three months the engine blows up.

The recovery people remove the motorhome from the road network and take it to a place of repair (qualified to do the work).

Who is responsible for the cost of the repair work?
- The manufacturer of the the engine?
- The well known people who did the coach building on to the base vehicle?
- The dealer who sold the motor home to my freind?

British coach builders relax; it wasn't you.

 

[pagey]

Is this a trick question

 

[Phill D]

the base vehicle is covered by the manufacture; Example FIAT / Mercedes not the convertor

 

[Larrynwin]

The purchaser has a contract in law with the seller who’s has responsibility to repair/replace the product.

 

[Folkranger]

Sale of goods act says only the seller is responsible in law.

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[Tombola]

Im sure bobnick s van engine or clutch knackered on the way home from collection, brand spanker too he'll be along soon.

either way the dealer is the one who you chase

 

[Phill D]

Sale of goods act says only the seller is responsible in law.

correct but as we all know the seller ( motorhome dealer , assuming its a new vehicle )has a contract with the base vehicle manufacturer for warranty cover to the base vehicle.
ergo the engine failure.

 

[Tigger-Tim]

The seller is responsible unless he can show the owner has been negligent.

In practice, it may be quicker for the engine manufacturer to do the work.

 

[Riverbankannie]

I was just with friends who purchased a new MH. The dealer was clear that the base vehicle warranty was with Fiat for 2 years and payment could be made to extend to 3 years. Our van was also purchased new and warranty was with Fiat.
I would have been able to take it to any Fiat garage for repair, which is an advantage if dealer not near your home.
I suppose some dealers will deal with Fiat/other base manufacturer on your behalf but it can be easier to deal with it yourself directly.
Either way the base vehicle manufacturer will ultimately be responsible and bear the cost.

 

[BusyBuilder]

If you buy a (say) washing machine and the motor blows,your contract is with the sales company you bought said washing machine from, not motor manufacturer.

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[St3v3]

The recovery people remove the motorhome from the road network and take it to a place of repair (qualified to do the work).

Who is responsible for the cost of the repair work?

IMO, the costs are met by the seller. BUT they will specify their own repairer. If repairs were done by someone who you didn't have approval for, I think you're on a sticky wicket.

Apologies if I've missed the point!

 

[Tigger-Tim]

I was just with friends who purchased a new MH. The dealer was clear that the base vehicle warranty was with Fiat for 2 years and payment could be made to extend to 3 years. Our van was also purchased new and warranty was with Fiat.
I would have been able to take it to any Fiat garage for repair, which is an advantage if dealer not near your home.
I suppose some dealers will deal with Fiat/other base manufacturer on your behalf but it can be easier to deal with it yourself directly.
Either way the base vehicle manufacturer will ultimately be responsible and bear the cost.

I think that's fine if you're seeking a repair under warranty, as most of us might.

But if you want to exercise your right to reject the vehicle, you need to go to the seller.

I'm aware of a motorhome with a defect from new - that the windscreen wipers do not work when the vehicle is moving. The base vehicle's dealer tried all sorts of things but was unable to repair. So the buyer had to reject the vehicle. To the credit of the seller, a refund was forthcoming.

 

[Verteuil Man]

The first point of contact is the seller. Your imaginary fried purchased the motorhome from them. He did not buy an engine and cab from Fiat, a body from Swift and a chassis from Alko. He bought a complete item from the retailer/seller.

 

[LithiumConvert]

Thank you all.

IMO, the costs are met by the seller. BUT they will specify their own repairer. If repairs were done by someone who you didn't have approval for, I think you're on a sticky wicket.

A good point. Thank You.

So, The vehicle is already with a repairer, so my freind would have to seek the dealer's approval even if the repairer is an an approved workshop?

If the dealer refuses, this could be tricky as the workshop could be hundreds of miles from the dealer's nearest branch.

 

[LithiumConvert]

Apologies if I've missed the point!

Not at all.

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[dash300]

A freind of mine (you know the one; you have heard of him before) buys a brand new motorhome from a well known dealer.

After three months the engine blows up.

The recovery people remove the motorhome from the road network and take it to a place of repair (qualified to do the work).

Who is responsible for the cost of the repair work?
- The manufacturer of the the engine?
- The well known people who did the coach building on to the base vehicle?
- The dealer who sold the motor home to my freind?

British coach builders relax; it wasn't you.

If a Fiat base vehicle your friend should have taken out the Fiat Warranty they recover Eu wide and sort it out at their approved Fiat Professional Dealer. Not sure about other base vehicles. Nevertheless his first port of call should be an an approved professional dealer for the base vehicle.

 

[bobnick]

I can only relate in brief my dealing.

Picked up brand new van 0 miles, 15 miles down the road the engine packed in.
1st call was to the dealer where i had just picked it up.
They arranged collection on low loader.
The dealer offered repair, i said no i want a new one. Nearly a year later we got our new one from the dealer with a upgraded speck and at the same price as original. (in that time whilst waiting for the 2nd one they had gone up £10K)
ALL my dealings were through the Dealer, never ever contacted or talked to Peugeot.

 

[Riverbankannie]

But if you want to exercise your right to reject the vehicle, you need to go to the seller.

Can you reject after 3 months though? Thought it was 30 days.

 

[Tigger-Tim]

Can you reject after 3 months though? Thought it was 30 days.

The 30 days is correct - that's the Short Term right to reject. This entitles you to a full refund.

There is also the Final Right to reject. This is easiest in the first six months, when you need to give the dealer a shot at repair. If they can't repair it satisfactorily, you can still reject but should expect a deduction for the use you've had out of it. After six months, the law moves much more in the seller's favour - and it is very hard to prove.