Help with android needed

[Odd-no-more]

Hi my samsung s5 has just started going to screens telling me it's cleaning the phone and speeding up the net etc. whilst it's just showing adds. Also adds pop up out of nowhere all the time. I'm thinking of doing a factory reset as I can't find out how to stop it. Any ideas very welcome please

 

[berni109]

It looks like u has inadvertantly allowed various apps to be downloaded.
If u have nothing important to loose then a factory reset will clear out all the dros.
When u have done that go into settings and switch off automatic updates.

 

[Richard n Ann]

I'd cure it by buying an S8
Seriously though, do you know what app is causing the problem? I used to have one called 'Clean up' or something similar.

 

[Boringfrog]

Agree with @berni109 .

 

[Odd-no-more]

I'd cure it by buying an S8
Seriously though, do you know what app is causing the problem? I used to have one called 'Clean up' or something similar.

No Idea, I'v not dowloaded anything new. AVG couldn't find it, I deleted that and tried Avast still the same.

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[Flamenca]

I thought all Android phones came complete with undesirable system apps which can not be cleared by a hard reset. Mine certainly did and I found the only way to improve security of the phone was to root it, delete bloatware and install a decent firewall. Maybe not a solution for the feint hearted but it was the only way for me apart of course from destroying the phone.

 

[hilldweller]

I'm thinking of doing a factory reset as I can't find out how to stop it.

Sound like you caught something undesirable. Reset gets my vote, save your contacts first.

Android apps are getting very invasive these days even when paid for.

I make sure I have auto update turned off in Play but some still do. I keep WiFi off unless needed. I keep GSM data off until needed. I'm not normal.

 

[Odd-no-more]

Thanks everyone. I will do a reset as soon as I have the time.

 

[Odd-no-more]

Sorted. I tracked the app through it's data use and I've shut it down. Today is the first day without ads. So glad I didn't have to do a full reset

 

[Richard n Ann]

What app was it?

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[Odd-no-more]

What app was it?

I can't remember what it was called
It had an icon looking like anti virus apps. I was so happy to find it I just deleted it. Should have taken more notice, sorry.

 

[Gooney]

Not going to state the obvious. An Apple owner,