Haditation Door, Gas Strut

[Cathy and Gordon]

My Habitation door Gas strut needs replacing But I can not find anyone to supply me?
I've emailed motorhome dealers, gas strut suppliers, Auto trail them selves so I've joined your forum to see if any of you can help?
The only marking on the old one is:- KT1073 High pressure 11/15
I can not find what newtons or Kg, I require that would help me buy one
Anybody got any idears

 

[Lenny HB]

SGS Engineering | Gas Struts, Power Tools & Generators UK

Gas struts for domestic, leisure and specialist applications, UK manufactured by SGS. UK supplier of generators, air compressors, power tools & tool chests.

www.sgs-engineering.com

 

[Vansflyer]

+ 1 on what Lenny posted, I have used these people before and they are very helpful and will build you a custom strut if needed, EG: Softer / harder close.

 

[Cathy and Gordon]

I've already email them. They did not reply?

 

[Lenny HB]

I've already email them. They did not reply?

Ring them they are very helpful.

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[Ingwe]

I've already email them. They did not reply?

I know what you mean. I’ve emailed photos and descriptions of the required repairs, at the businesses’ request, only to receive no reply after 10 days. Frustrating or what?

 

[Cathy and Gordon]

I do everything by email as I am deaf and cannot use a phone

 

[Vansflyer]

It is very poor when firms don't respond to email and post C19 it is even worse! I had to ring Miele a few weeks ago and their hold message says "thank you for your patience during this pandemic, most of our staff are working from home"... Oh Please!!! Their customer service was sh*te BTW.
Maybe try and get first contact by phone with assistance and then ask them to move on to email once the situation has been explained. You shouldn't have to do it for sure but sometimes we "the punters" have to find solutions to providers problems.
I hope you manage to establish acceptable contact as historically they have been great to deal with.

 

[Ingwe]

It is very poor when firms don't respond to email and post C19 it is even worse! I had to ring Miele a few weeks ago and their hold message says "thank you for your patience during this pandemic, most of our staff are working from home"... Oh Please!!! Their customer service was sh*te BTW.
Maybe try and get first contact by phone with assistance and then ask them to move on to email once the situation has been explained. You shouldn't have to do it for sure but sometimes we "the punters" have to find solutions to providers problems.
I hope you manage to establish acceptable contact as historically they have been great to deal with.

I started out surfing the internet. When a possible business was found, I then telephoned. Several said that they could help and could I please send photos either by email or Whatsapp. Only one, a supposed expert in such repairs said the job was too big for them(!) but all the others have just not responded. I’m mightily fed up because if they don’t want the work, just say so. But if you just can’t be ar*ed to reply, they don’t deserve the custom.

 

[Vansflyer]

I started out surfing the internet. When a possible business was found, I then telephoned. Several said that they could help and could I please send photos either by email or Whatsapp. Only one, a supposed expert in such repairs said the job was too big for them(!) but all the others have just not responded. I’m mightily fed up because if they don’t want the work, just say so. But if you just can’t be ar*ed to reply, they don’t deserve the custom.

Sadly I have had the same experience... I vote with my wallet now and if they don't respond I keep looking in the vain attempt that someone will want to take my money for a fair job done / product supplied. Have you tried getting a central heating engineer recently, more chance of finding the Holy Grail.

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[Bobbydaisy]

Another vote for SGS , done exactly the same and replaced the door strut on my Autotrail Apache , added one to the bathroom door too to stop it opening too far and bending the hinges. The struts are adjustable so you can tension them to suit to what you need . Just measure your current one and get one with similar dimensions, they sell all the brackets etc too.

Adjustable Force Gas Struts

Perfect for when the force is unknown, one-off jobs & prototypes. Adjustable force gas struts come pre-set to the maximum force the gas strut is rated to. There is a release valve at the end of the strut which allows gas to be vented out of the strut, lowering it's force. This allows fine tuning...

www.sgs-engineering.com

 

[Bobbydaisy]

 

[Cathy and Gordon]

My Habitation door Gas strut needs replacing But I can not find anyone to supply me?
I've emailed motorhome dealers, gas strut suppliers, Auto trail them selves so I've joined your forum to see if any of you can help?
The only marking on the old one is:- KT1073 High pressure 11/15
I can not find what newtons or Kg, I require that would help me buy one
Anybody got any idears

Hi, I emailed SGS another 2 times and they have still not answered me, Neither have Auto Trail
I Have now been offered 3 from different companies
Leisure World at £116
Todds Caravans at £106
And
Spinney Caravans at £96
I've gone for Spinney
Thanks for all your help and advise
I now need 4 tyres for my motor home
Any advice would be helpfull again

 

[Terry]

My Habitation door Gas strut needs replacing But I can not find anyone to supply me?
I've emailed motorhome dealers, gas strut suppliers, Auto trail them selves so I've joined your forum to see if any of you can help?
The only marking on the old one is:- KT1073 High pressure 11/15
I can not find what newtons or Kg, I require that would help me buy one
Anybody got any idears

Are you sure it’s a gas strut?
I have recently done Johns @choccyboy and I could not move it so I connected it all up to his door and gave it a careful good pull to shut the door it moved so opened and shut door a couple of times then removed it and lubed it then refitted all good worth a try it worked like a shock absorber

 

[Cathy and Gordon]

Are you sure it’s a gas strut?
I have recently done Johns @choccyboy and I could not move it so I connected it all up to his door and gave it a careful good pull to shut the door it moved so opened and shut door a couple of times then removed it and lubed it then refitted all good worth a try it worked like a shock absorber

There is no pressure on the strut at all. A one week old baby could open and close it if it was capable The habitation door is just swinging in the wind