Wow that’s 4 weeks already and still no wiser?
Don’t Breakdown in the Outer Hebrides
- Thread starter orridge
- Start date
OP
OP
- May 23, 2013
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Still not fixed.
Clutch replaced, fly-wheel adjusted but still no go...
Clutch replaced, fly-wheel adjusted but still no go...
OP
OP
- May 23, 2013
- 1,802
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- 26,142
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- Hymer B504
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- Since 2013
Happy 2 Month anniversary of breaking down in the Outer Hebrides, still no fix to the no gears issue van purchased in April 20 nights away and 14 weeks back at the dealers getting fixed.
Maybe time to cut the losses and reject the van as unfit for purpose.
Maybe time to cut the losses and reject the van as unfit for purpose.
I think I would have done that some time ago, if between the garage and the manufacturer it can't be sorted out in a reasonable time, what confidence can you have in it for the future.
OP
OP
- May 23, 2013
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Back on the road again finally after nearly four months. It would appear putting 2 thousand miles on a Fiat engine that was six years old and had only done 1600 miles back and forth for servicing and mot and never been used meant the engine was never run in properly was not a good idea.
Clutch and flywheel replaced and software updated to the latest version.
It would appear there was play in the flywheel outside the tolerance the software had for controlling the clutch and so would not allow any gears until this was fixed.
According to the dealer Fiat did not have available the software or tool to calibrate the clutch available in the UK so had to order from Italy once the software update was done and this delayed the repair significantly.
Hopefully that is the end of the troubles and we can get on with enjoying this lovely van that is practically like new with a few weekends away before crossing the channel at Christmas.
Clutch and flywheel replaced and software updated to the latest version.
It would appear there was play in the flywheel outside the tolerance the software had for controlling the clutch and so would not allow any gears until this was fixed.
According to the dealer Fiat did not have available the software or tool to calibrate the clutch available in the UK so had to order from Italy once the software update was done and this delayed the repair significantly.
Hopefully that is the end of the troubles and we can get on with enjoying this lovely van that is practically like new with a few weekends away before crossing the channel at Christmas.
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Last edited:
Glad you ve got it back but 4 months for a volume produced van is absolutely ridiculous. I admire your patience but wouldn't have stood for that.
- Dec 2, 2019
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A Production/Self Service final calibration would probably have resolved it 4 months ago but glad the clowns sorted it out by fluke
Pleased you're back on the road again, but if there really was that much "play in the flywheel", I think the engine would have shaken itself to bits long before now ?
OP
OP
- May 23, 2013
- 1,802
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Who knows ?
The van had 1600 miles when we purchased in April did a couple of trips to Dorset before heading to Scotland in the Summer at which point we had doubled the mileage on the van before the breakdown.
Perhaps had we had the van taken to a Fiat main dealer instead of the dealer we purchased from by the recovery services we might have had a different outcome but AA were pretty rubbish to be honest perhaps we expected too much that they cover the whole of the UK.
Was the delay due to covid, Brexit, too much work at the dealers probably a combination of all of the above but agree it took far too long to fix.
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JockandRita
LIFE MEMBER
- Aug 2, 2007
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I gave you a "Nice One" but purely for being back on the road again.
I can't believe how long it has taken Fiat to sort it out for you.
Four months is the sort of time you expect to have to wait for converters spares and repairs, but not for a "run of the mill" prime mover. ☹
Cheers
Jock.
Similar happened to us with hindsight we would have gone to a fiat dealership and not the dealers we bought from even tho it was under warrenty (supposedly) months later we part exed for a new vehicle ………… hindsights a marvellous thing lol
Hi mate. I’ve just seen your reply regarding the slave cylinder my 2016 Ducato is saying no gear available I’ve been told by a repair shop that it was the slave cylinder and a clutch kit required They’ve said it would be around $6800. Does this sound right. Did you have to pay anything like that amount
hi pal..most of the problems that occur with these gearboxes stem from the clutch, a garage can tell you what they like when your broke down, 1to bump the price up and 2 to cover all eventualities, and there's not a lot you can do about it. that's why its important to use a garage you can trust if at all possible, my slave cylinder failed only 50 miles from home so I was lucky, as for cost....its a mine field.
my mate who has a garage charges £1000 labour, an after market cylinder is about £60 ( which he says are better than fiats own) after that its up to you wether you put a new clutch in or not while the box is out, personally.....if its got loads of life left on it id'e clean it up and put it back..the garage will tell you different though. that figure you've been quoted sounds like there just going to throw everything new at.....flywheel, clutch assembly, cylinder etc, even with all that it still sounds expensive !
all the best
Ian
my mate who has a garage charges £1000 labour, an after market cylinder is about £60 ( which he says are better than fiats own) after that its up to you wether you put a new clutch in or not while the box is out, personally.....if its got loads of life left on it id'e clean it up and put it back..the garage will tell you different though. that figure you've been quoted sounds like there just going to throw everything new at.....flywheel, clutch assembly, cylinder etc, even with all that it still sounds expensive !
all the best
Ian
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Thanks mate. Appreciate your time replying
Yeah the garage did say fly wheel etc etc
I’m in Western Australia so that price I was quoted was in Ozzie dollar so would be £3400 still sound expensive
I’ll make a few more enquires
Thanks again
OP
OP
- May 23, 2013
- 1,802
- 2,849
- Funster No
- 26,142
- MH
- Hymer B504
- Exp
- Since 2013
Sorry I cant answer that as my repair was done under Warranty but that sounds a lot.
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