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The no deposit and easy cancellation process was the main reason we booked CAMC sites for our holiday this year, due to the uncertainty. Thank goodness we did because my OH was working abroad and at the time of booking we didn't know he'd have to do the whole 10 day quarantine/test to release malarky when he came back (because they hadn't invented it) so all our dates had to be altered to fit. For that reason I felt it was a huge advantage to membership and I'd look at their sites in preference to any others. However, if they changed it, that would no longer be the case. My guess is that if they altered it, they'd lose business.Evidence?
This would have to go to the AGM for a vote. Do you have any links to this proposal?
Same here.The no deposit and easy cancellation process was the main reason we booked CAMC sites for our holiday this year, due to the uncertainty. Thank goodness we did because my OH was working abroad and at the time of booking we didn't know he'd have to do the whole 10 day quarantine/test to release malarky when he came back (because they hadn't invented it) so all our dates had to be altered to fit. For that reason I felt it was a huge advantage to membership and I'd look at their sites in preference to any others. However, if they changed it, that would no longer be the case. My guess is that if they altered it, they'd lose business.
I would suggest that the 'Clubs'? employ mystery shoppers who are members to gain a truthful insight into their sites.
Possibly, but unless the bean-counters see the demand, site income or profits dropping they've little justification to change things.I appreciate where the OP is coming from, it is very often been the case where top management only know about number crunching and on the surface changes.
Same here!I'm still enjoying hearing a perspective from the other side but remain confused as to why those who aren't interested or are "bored now" feel the need to tell us...
Hiding from reality!Discussion on this topic on the C&MC forum has been censored and the thread removed. A pity, it would have been better for the Club to at least make a statement rather than just completely remove the thread without as much as a single word. Now there will be nothing but speculation ad infinitum.
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How can you 'lose business' that you have no income from whilst allowing multiple bookings without deposits?The no deposit and easy cancellation process was the main reason we booked CAMC sites for our holiday this year, due to the uncertainty. Thank goodness we did because my OH was working abroad and at the time of booking we didn't know he'd have to do the whole 10 day quarantine/test to release malarky when he came back (because they hadn't invented it) so all our dates had to be altered to fit. For that reason I felt it was a huge advantage to membership and I'd look at their sites in preference to any others. However, if they changed it, that would no longer be the case. My guess is that if they altered it, they'd lose business.
It could work the other way though - last minute reductions to fill spaces?Same here.
Another point is that if they are supposedly changing to a dynamic booking system this will mean as a motorhomes who prefers to move around and make my choices more last minute we will always be paying top price for a pitch. If you use your motorhome like a caravan, book in advance thats fine. But I don't see the point of a motorhome to do that. We got ours for flexibility. Our renewal is not till July now so will see what unfolds but as Europe opens up it will be. Thanks but no thanks from us
How can a personal work grievance be classed as fun? I feel for anyone including the OP who may have bullied or harassed at work.....and there is no justification for that. Having been bullied and harassed at a work place I can say it is hideous and affects the individual and thier family life, work issues are truly not for a friendly social media platform. its just a view but think it has some validity.I'm enjoying the bulletins from the front too. If your bored with it look at something else; don't spoil our fun.
I can see why they'd think deposits are a good thing but I think one of the plusses to C&MC for us this year is that they weren't charging deposits. We booked a few campsites with every intention of going to them, then had to change twice due to covid. It was easy and we gave fair warning so other people could have the spaces. It would have been a terrible faff to sort out refunds or lose the deposit if they wouldn't do that.
If and that us IF it comes in it will need to be brought in from a specific date it will be almost impossible to retrospective it.Well as it stands at the moment you can book a year in advance without deposit. So on the bases that the organisation, I do not accept it’s a club for the benefit of its members. So get on the site and book loads of slots without deposit all through to 21st August. That way you have secured all your possible trips and have the flexibility to cancel. If the organisation are going to bring about deposits for bookings are they going to require all the bookings that have been made to date for the respective ‘members’ through to after any new policy, then to submit deposits to secure those bookings. That way those wanting the flexibility should still have it for a year also by booking ahead are prices secured as shown on booking confirmation
Just a thought
and the people that it's not 'best' for is a young working family (a couple or single parent with a couple of small children) that has a 3 week holiday window date slot from work, without ANY chance to vary it, who are looking to holiday near grandparents (for example).We l occasionally need to cancel and there should be a no penal system for genuine cancellation.
We are at St David's at the moment. Tried yo book up no places, checked back regularly and slowly managed to get the days we specifically wanted.
Now there are many spare places on site.
So I would say the current system is good for some members, but it is certainly not the best system for all concerned
I agree and no its not right particularly during school holidays, we do not have or had Children but recognise that families and other workers have limited flexibility the attitude of 'book loads of slots without deposit all through to 21st August. That way you have secured all your possible trips and have the flexibility' can be viewed as a selfish one limits the benefits of membership and one that will lead to less flexibility particularly due to the increased demand and ultimately spoil it for all.and the people that it's not 'best' for is a young working family (a couple or single parent with a couple of small children) that has a 3 week holiday window date slot from work, without ANY chance to vary it, who are looking to holiday near grandparents (for example).
They cannot keep checking or hoping that, at the last minute, something becomes available. They have to have something DEFINATE!
Is it right that we, who can be flexible, should make this family settle for less than ideal by being selfish and book these holiday slots 'just in case'??
You cannot currently book different sites for the same date with either club.A simple, no deposit, system could be built in to the booking software - no overlapping dates.
I'm enjoying the bulletins from the front too. If your bored with it look at something else; don't spoil our fun.
I can see why they'd think deposits are a good thing but I think one of the plusses to C&MC for us this year is that they weren't charging deposits. We booked a few campsites with every intention of going to them, then had to change twice due to covid. It was easy and we gave fair warning so other people could have the spaces. It would have been a terrible faff to sort out refunds or lose the deposit if they wouldn't do that.
How can a personal work grievance be classed as fun? I feel for anyone including the OP who may have bullied or harassed at work.....and there is no justification for that. Having been bullied and harassed at a work place I can say it is hideous and affects the individual and thier family life, work issues are truly not for a friendly social media platform. its just a view but think it has some validity.
I suspect on the no deposit / paying a deposit so many may have booked places in recent times 'just in case' some members just cant get a slot and then CAMC find they have availability due to cancelations so when deposit payments come along it will be the membership or at least part of the membership that made it happen.
We cancelled a slot earlier in the year due to adverse weather if we had paid a deposit would we have had it back...maybe maybe not lets see what the rule changes bring.
That is currently the caseA simple, no deposit, system could be built in to the booking software - no overlapping dates.
Highly unlikely.It could work the other way though - last minute reductions to fill spaces?
I think something needs to give, those with no commitments can block book anywhere they like months in advance but what about those that can’t do that.I would welcome a non refundable deposit.I'm sure the CAMC have the data on which members make multiple bookings for 12 months ahead and then cancel them.
Simpler, and less contentious would be to only allow a limited number of forward bookings per member (6?) and also a limited number of cancellations without sanction.
Having to take, bank & audit deposits is complicated. How and when do you allow cancellation, transfer and/or refunds.
How do take deposits, would you accept cheques or cash. Not everyone is comfortable paying online - or is it ok to disenfranchise those members?
What about financial data security?
Their online presence will have to be beefed up.
And despite the few moans here (balanced by equal numbers who like the status quo), is there any evidence that "members" are unhappy with the current reservation system?