DFDS new haven/dieppe booking

[BobbyJ]

Has anyone got a phone number to book a dfds ferry from newhaven/dieppe. I’ve tried several on their website and online but only give answer phone as though they are shut Even though I’m in opening hours.

 

[sueandjohn]

Newhaven – Dieppe Route​

Opening hours
Monday - Friday: 08:00 - 16:00 CET
Saturday & Sunday: Closed

Telephone
Make a booking & Assistance: +44 33 058 787 87 (from UK) or +33 809 541 890 (from FR)

Email
newhaven-dieppe@dfds.com

 

[Lenny HB]

I always use 0330 5878787 it's a UK number but goes through to the French call centre.

Its a Public holiday in France today so they will be closed.

 

[suavecarve]

Has anyone got a phone number to book a dfds ferry from newhaven/dieppe. I’ve tried several on their website and online but only give answer phone as though they are shut Even though I’m in opening hours.

You and me both !!!
Literally just tried and have now resorted to sending an email
newhaven-dieppe@dfds.com
I ll let you know if I get a reply. Could you let me know if you get through

 

[suavecarve]

I always use 0330 5878787 it's a UK number but goes through to the French call centre.

Its a Public holiday in France today so they will be closed.

Can you not use your influence to get them to open ?

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[BobbyJ]

That’s the number I’m calling but just a voice message giving opening times.

 

[BobbyJ]

Well there’s always an easy explanation! Tomorrow then, Is it right that you have to make a booking by phone to get the age discount?

 

[suavecarve]

Well there’s always an easy explanation! Tomorrow then, Is it right that you have to make a booking by phone to get the age discount?

Yes but I m too young for that ! Change of booking enquiry for me

 

[Lenny HB]

You and me both !!!
Literally just tried and have now resorted to sending an email
newhaven-dieppe@dfds.com
I ll let you know if I get a reply. Could you let me know if you get through

They take a few days to reply to emails, them pass it to another department you might get the reply you want in about a week.

 

[suavecarve]

They take a few days to reply to emails, them pass it to another department you might get the reply you want in about a week.

Perhaps an amount of patience is required on my behalf !

Cant wait for that to occur

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[BobbyJ]

It doesnt really explain why the uk number is closed or do they get French and British holidays!!

 

[Lenny HB]

It doesnt really explain why the uk number is closed or do they get French and British holidays!!

As I said it goes straight to the French call centre.

 

[suavecarve]

That’s the number I’m calling but just a voice message giving opening times.

Just got through, quickly handled. Number 2 in the queue and reckon roughly 5 minutes of waiting

 

[BobbyJ]

Thanks for the info, will sort it now.