Catch 22

ShiftZZ

ShiftZZ

LIFE MEMBER
Joined
Feb 19, 2008
Posts
21,468
Likes collected
89,369
Location
Dark Side of the Moon
Funster No
1,546
MH
A class
Exp
Since 2007
The window seal on the van was lost during our last trip. So I contact Carthago, they eventually replied, they don't deal with customers.
Advised of a company that does spares, contacted them, with pics of the door and groove for seal.they ask for a pic of the seal. Explained its in SPAIN. They can't help.

Rang UK Carthago dealer, Explained the situation of missing seal, (still on Spain), they ask for a photograph of the seal.

ITS IN BLOODY SPAIN..


The dealer will contact Carthago, who will advisethemand possibly charge an arm and a leg.



Grrrt
 
How did you manage to lose a window seal? 🤔
 
seal deal with it GIF

just send them this gif, ShiftZZ

Subscribers  do not see these advertisements

 
Lenny HB said:
Try Chris at Reliance, Chichester they do Carthago warranty work & servicing.

Home

www.reliancecms.uk www.reliancecms.uk
Click to expand...
Is he the guy that worked miracles with Hymer spares when he worked for Premier Motorhomes?
 
Pausim said:
Is he the guy that worked miracles with Hymer spares when he worked for Premier Motorhomes?
Click to expand...
Yes, if you can get a word in he is brilliant & he will still get Hymer spares for you if required. :giggle:
The guys that set up Reliance all came from Premier.
 
ShiftZZ said:
The window seal on the van was lost during our last trip. So I contact Carthago, they eventually replied, they don't deal with customers.
Advised of a company that does spares, contacted them, with pics of the door and groove for seal.they ask for a pic of the seal. Explained its in SPAIN. They can't help.

Rang UK Carthago dealer, Explained the situation of missing seal, (still on Spain), they ask for a photograph of the seal.

ITS IN BLOODY SPAIN..


The dealer will contact Carthago, who will advisethemand possibly charge an arm and a leg.



Grrrt
Click to expand...

Presumably it’s a pic of what your ‘seal-less’ window looks like now?
They, as manufacturers, obviously know what it should look like? Don’t know where your mh is stored in Spain, is there any chance someone there could take the photo for you? 🙂
 
houdini said:
Presumably it’s a pic of what your ‘seal-less’ window looks like now?
They, as manufacturers, obviously know what it should look like? Don’t know where your mh is stored in Spain, is there any chance someone there could take the photo for you? 🙂
Click to expand...
The seal is having an extended holiday in Spain, the MH is in the UK. 😄

Subscribers  do not see these advertisements

 
houdini said:
Presumably it’s a pic of what your ‘seal-less’ window looks like now?
They, as manufacturers, obviously know what it should look like? Don’t know where your mh is stored in Spain, is there any chance someone there could take the photo for you? 🙂
Click to expand...
Tried the photo bit.
20230702_120523.jpg
 
Looks like a standard window seal should be easy to get without paying Carthago an arm & leg.
 
Another vote for Chris at Reliance. 5 minutes on a phone call and he found out the part number for the floor hatch I needed for my Hymer. The next day he got the price from Hymer, I accepted it and he ordered it.

That was in April this year. Before contacting him I had spoken to Sothdowns who said they would get the information from Hymer and get back to me. Still waiting for them to do so.

Subscribers  do not see these advertisements

 
peterc10 said:
Before contacting him I had spoken to Sothdowns who said they would get the information from Hymer and get back to me. Still waiting for them to do so.
Click to expand...
Chased them twice when wanting to buy a new Concorde they had in stock, obviously they didn’t like me as no call or email back!!
 

Join us or log in to post a reply.

To join in you must be a member of MotorhomeFun

Join MotorhomeFun

Join us, it quick and easy!

Join us

Log in

Already a member? Log in here.

Latest journal entries

Back
Top