Asfinag toll fine grrrr

[sallys]

Last year we drove through Austria on one day. Our toll go-box was fitted in the same place from the time we entered from Italy until we left into Germany, only being removed and refitted to top up late in our journey after it bleeped to tell me it was low. We drove non stop other than this.
A month ago I got a letter informing me that I hadn’t correctly paid my toll at one gantry and was being fined 240€. Really don’t understand how the box was working fine both before and after this one gantry where they say it was not.
Anyway…they are insisting I pay so my question is…has anyone fought a fine and won against Asfinag? Will they legally reclaim the money if I don’t pay? Will they ban us from Austrian soil?
Would happily pay the toll they say I missed but 240€ is a bit steep!
Thanks for any advice

 

[dpsuk999]

Hi, I had exactly the same demand from Asfinag. We purchased the go box, gave all the paperwork to the cashier and put €100 euro’s onto the box. That then merrily beeped away as we did our journey but 9 months later we received a demand stating incorrect paperwork was submitted but that was the reliance on the cashier to submit but we could not prove anything so paid up

David

 

[gus-lopez]

A month ago I got a letter informing me that I hadn’t correctly paid my toll at one gantry and was being fined 240€. Really don’t understand how the box was working fine both before and after this one gantry where they say it was not.

If you paid at a gantry before, & paid at a gantry after, the one concerned then I would put the ball back in their court stating that. Especially if it was on a continuous journey. If that is correct then I would also issue a 'cease & desist' letter (template can be found on Which money site 'parking' forum) & additionally stating they should get there own equipment in order as if either the gantry or the tag failed to work it is there problem as you have paid for working equipment & it is there equipment that as failed to work.
Also further contact from them will be treated as causing fear, harm or distress & legal measures will be implemented. .

Wilst the foreigners issue the fine to the vehicle owner they still have to prove who was actually driving. Do not in any way admit to being the driver.

 

[pappajohn]

Wilst the foreigners issue the fine to the vehicle owner they still have to prove who was actually driving. Do not in any way admit to being the driver.

Surely that law applies there the same as the UK law. If you refuse to inform them, when requested, who was driving at the time then YOU as the registered keeper take the rap and get the fine.

 

[jongood]

Austria yet again!! so many times even when people try to do the right thing the toll people find a way to fine them.
We just avoid it these days as not worth the grief, if we do want to cut through we do it using a roads etc and even if you get done for breaking a weight limit ( which I havent yet) its still cheaper than Go Box and the subsequent fine.

After a previous story I emailed the Austrian tourist office in London and suggested that they had a look at the tolling system for motorhomes. They send me a link to the Toll peoples website Durrrr!!

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[Gaston aires]

Austria are just a bunch of crooked swines when it comes to extorting money out of tourists. We were forced onto a motorway by police at a roadblock and then fined 300€ for being on it. I wrote, complaining to the Austrian embassy about it. Not even the courtesy of a reply. They can stick their poxy country.
Phil

 

[WESTY66]

Austria are just a bunch of crooked swines when it comes to extorting money out of tourists. We were forced onto a motorway by police at a roadblock and then fined 300€ for being on it. I wrote, complaining to the Austrian embassy about it. Not even the courtesy of a reply. They can stick their poxy country.
Phil

That’s exactly why when I go I don’t plan on running the roads near the motorways, I’ve done my route north to south and I’m fairly confident they won’t be able to put me on a motorway. I love Austria as a country that much if I end up spending a lot of time there I’d downsize to 3.5t.

 

[peterc10]

Austria are just a bunch of crooked swines when it comes to extorting money out of tourists. We were forced onto a motorway by police at a roadblock and then fined 300€ for being on it. I wrote, complaining to the Austrian embassy about it. Not even the courtesy of a reply. They can stick their poxy country.
Phil

The Austrians are very crafty people Phil.

After all they have managed to convince the whole world that Adolf Hitler was a German.

 

[Gaston aires]

The Austrians are very crafty people Phil.

After all they have managed to convince the whole world that Adolf Hitler was a German.

My god I thought he was German ? An Austrian told me.
This happened to me on a Friday afternoon. There were two more unfortunates behind me. Obviously fines were down that week. I will run those b, stards down as long as I live.
Phil

 

[gus-lopez]

Surely that law applies there the same as the UK law. If you refuse to inform them, when requested, who was driving at the time then YOU as the registered keeper take the rap and get the fine.

The owner is liable in most countries.Many require you to pay the fine THEN state who was driving.Not going to show much interest in chasing them if you have paid ,are they?
Here you are required to either pay deposit fee to challenge the fine,900€ , so most just pay the minimal fine.If you have legal cover on your insurance ,which the majority have, they will challenge any fines you receive.
Toll fines wouldn't come under any cross border directive allowing them to chase the payment.

We just avoid it these days as not worth the grief,

God forsaken place should have been cleared after the war.

Austria are just a bunch of crooked swines when it comes to extorting money out of tourists.

There's only one decent austrian & he,Schwartzenegger,even left

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[sallylillian]

I have a Telepass sat box which covers most of Europe. We get, mostly, a beep as we pass under gantries or through toll barriers as they lift. However there are occasions where is doesn't beep. Portugal is a case on point, their motorways are literally covered with the gantries as most will know, yet only this Thursday we had 2 missed beeps. I have no idea if the charge was registered or not and to be honest I won't bother to check when I get the account, but I have never, touch wood, been fined. Our trip through Austria with the same box last Autumn had similar non beeps but no fines.

 

[sallys]

I have a Telepass sat box which covers most of Europe. We get, mostly, a beep as we pass under gantries or through toll barriers as they lift. However there are occasions where is doesn't beep. Portugal is a case on point, their motorways are literally covered with the gantries as most will know, yet only this Thursday we had 2 missed beeps. I have no idea if the charge was registered or not and to be honest I won't bother to check when I get the account, but I have never, touch wood, been fined. Our trip through Austria with the same box last Autumn had similar non beeps but no fines.

It took 9 months for our fine to come through, Michael. I’m arguing it …they now claim that they can see from their photos that our Go-box is not in the correct position. I’ve asked to see the photos…

 

[gus-lopez]

they now claim that they can see from their photos that our Go-box is not in the correct position. I’ve asked to see the photos…

If it needs to be that precise it isn't fit for purpose.

 

[royandsharont]

I recall the paperwork I was given with my go-box gave specific instructions on where to position the box on the screen and I seem to recall now that it was not easy to see the box lights due to the rake of the screen, yet being in the position dictated in the papers.

 

[Russ M]

Last year we drove through Austria on one day. Our toll go-box was fitted in the same place from the time we entered from Italy until we left into Germany, only being removed and refitted to top up late in our journey after it bleeped to tell me it was low. We drove non stop other than this.
A month ago I got a letter informing me that I hadn’t correctly paid my toll at one gantry and was being fined 240€. Really don’t understand how the box was working fine both before and after this one gantry where they say it was not.
Anyway…they are insisting I pay so my question is…has anyone fought a fine and won against Asfinag? Will they legally reclaim the money if I don’t pay? Will they ban us from Austrian soil?
Would happily pay the toll they say I missed but 240€ is a bit steep!
Thanks for any advice

Hi
Sorry about your troubles
We are going to Austria for a week in December and only just found out we need a go box.
Being voiced all over the place with various websites.
How did you get yours - was it actually in Austria or before you went ?
And how much do these damned go boxes cost in addition to the actual tolls incurred. We will only be making two journeys on Austrian roads - one in to Nenzing to our campsite and one out after the holiday.
Thanks for any advice. Russ

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[chaser]

Hi
Sorry about your troubles
We are going to Austria for a week in December and only just found out we need a go box.
Being voiced all over the place with various websites.
How did you get yours - was it actually in Austria or before you went ?
And how much do these damned go boxes cost in addition to the actual tolls incurred. We will only be making two journeys on Austrian roads - one in to Nenzing to our campsite and one out after the holiday.
Thanks for any advice. Russ

I don't know what these go box things are but when we went through Austria two years ago, we just stopped at a filling station as we went over the border and bought a sticker for the windscreen, about 8 euros and that was it.

 

[Russ M]

I don't know what these go box things are but when we went through Austria two years ago, we just stopped at a filling station as we went over the border and bought a sticker for the windscreen, about 8 euros and that was it.

Sorry. I must have miss read the thread. Thought you’d got one.

 

[Riverbankannie]

Sorry. I must have miss read the thread. Thought you’d got one.

If you need to use the motorways then,

If your MH under 3.5 tons then you can just buy a sticker (called a vignette) at the border or a garage. Depending on how long you will be there
The annual vignette actually remains valid for fourteen months: from December 1st of the preceding year to January 31st of the following one. So a 2022 annual toll sticker (once displayed properly) applies from December 1st, 2021 to January 31st, 2023.

You can get short-term stickers, too, if you’re not planning to stay that long. A 2-month sticker in 2022 costs €28.20, and a 10-day sticker €9.60. Note that these two stickers need to be punched at the point of sale to be valid.

However if over 3.5 tons you need a Go box info here.

GO toll | ASFINAG

www.asfinag.at

 

[Russ M]

Last year we drove through Austria on one day. Our toll go-box was fitted in the same place from the time we entered from Italy until we left into Germany, only being removed and refitted to top up late in our journey after it bleeped to tell me it was low. We drove non stop other than this.
A month ago I got a letter informing me that I hadn’t correctly paid my toll at one gantry and was being fined 240€. Really don’t understand how the box was working fine both before and after this one gantry where they say it was not.
Anyway…they are insisting I pay so my question is…has anyone fought a fine and won against Asfinag? Will they legally reclaim the money if I don’t pay? Will they ban us from Austrian soil?
Would happily pay the toll they say I missed but 240€ is a bit steep!
Thanks for any advice

Hi
Did you get your go box delivered before your trip or did you buy one “on the road “

How much are they please and is there a subscription to pay before you get billed for the actual tolls ?
I’m driving our 5tonne Dethleffs into Austria via Germany , for a weeks trip in Nenzing and then back through Germany.
Only just found out I need a “go box “ and we travel on 1 December.
Thanks

 

[Russ M]

If you need to use the motorways then,

If your MH under 3.5 tons then you can just buy a sticker (called a vignette) at the border or a garage. Depending on how long you will be there
The annual vignette actually remains valid for fourteen months: from December 1st of the preceding year to January 31st of the following one. So a 2022 annual toll sticker (once displayed properly) applies from December 1st, 2021 to January 31st, 2023.

You can get short-term stickers, too, if you’re not planning to stay that long. A 2-month sticker in 2022 costs €28.20, and a 10-day sticker €9.60. Note that these two stickers need to be punched at the point of sale to be valid.

However if over 3.5 tons you need a Go box info here.

GO toll | ASFINAG

www.asfinag.at

Yes we are over 3500 so need a gobox it seems.
Unsure if we can get one in advance or if we have to buy one on the road.
Our actual journey in Austria is really short. Looks like it will be a very expensive few miles.

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[Riverbankannie]

Yes we are over 3500 so need a gobox it seems.
Unsure if we can get one in advance or if we have to buy one on the road.
Our actual journey in Austria is really short. Looks like it will be a very expensive few miles.

Yes, you posted just after me so I see you are heavy. Can you not sort out a non motorway route?
You will get more replies to your specific question if you start a new thread with a relevant title such as “where can I buy a Go Box for austria? “
royandsharont may be able to help
Good luck

 

[dpsuk999]

Hi Russ M you will need your COC (Certificate of Conformity) if your V5 does not show your emissions value. Even through we provided the motorway service station all the documentation and got the go-box, nearly a year later we were fined €280 because of ‘incorrect / missing paperwork’ All we can assume is the attendant did not send the paperwork but proving it is impossible so had to pay.

If possible I would get the go-box while your in the uk and provide the necessary paperwork and not be reliant on service station staff

 

[royandsharont]

Russ M When we decided to go through Austria it meant we had to get the GoBox BEFORE we ever put a wheel on the motorway system, if not then big fine from the ANPR cameras

So I needed to scan & send all the vehicle docs, V5 & cert of conformity I seem to recall, to Asfinag & get an account with them once the vehicle was recorded.

Then either before entry to Austria, or after entry but before any motorways, I attended a GoBox selling point and paid my credit, 75€ I seem to recall, etc using my documents which they married up with the compute. GoBox activated by them & I fitted to the screen as instructed. Then was charged about 25c a Km I think, very expensive.

If I had not pre registered I think I only had 14 days to do so after collecting a box or else another big fine. I’ve met people who have been fined too so I would never take the risk. One German I met in Italy was fined for buying his vignette whilst there which meant he had done some of the initial journey on the motorway without a vignette. I think he had a 100€ FPN posted to his address in Germany & his wife rang to tell him. They would not let him off despite knowing he had bought a vignette later down the motorway so he had not avoided getting one

The credit only lasts 2 years so you have to top up again to get credit back or return the box on departure, getting your unused credit back, and get a new one next time. I found it all very much a pain.

So I started crossing Austria and avoiding any motorways so no box needed, easily doable if a bit slower. You may not need it for your intended journey, check out the maps.

It took me a while to type this so I now see the replies above which confirm my information

Hope this helps & gives you time to get registered if you decide to get one.

 

[pandas]

Austria are just a bunch of crooked swines when it comes to extorting money out of tourists. We were forced onto a motorway by police at a roadblock and then fined 300€ for being on it. I wrote, complaining to the Austrian embassy about it. Not even the courtesy of a reply. They can stick their poxy country.
Phil

Funny how most of the campsites still insist on cash - no cards.

 

[Gaston aires]

That’s exactly why when I go I don’t plan on running the roads near the motorways, I’ve done my route north to south and I’m fairly confident they won’t be able to put me on a motorway. I love Austria as a country that much if I end up spending a lot of time there I’d downsize to 3.5t.

Fancy having to keep well away from motorways in fear of being forced onto one like we were. However beautiful their country is it wouldn’t make me go there again. Their police are a bunch of nasty bastards.
Phil

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[royandsharont]

Funny how most of the campsites still insist on cash - no cards.

Gaston aires said:
Austria are just a bunch of crooked swines when it comes to extorting money out of tourists. We were forced onto a motorway by police at a roadblock and then fined 300€ for being on it. I wrote, complaining to the Austrian embassy about it. Not even the courtesy of a reply. They can stick their poxy country.
Phil
………………………………………………………………………………………….

We absolutely love the country! Fantastic cycling on dedicated paths, drop dead scenery and beautifully clean. I’ve never had to pay cash for any campsites but you often cannot use credit cards in supermarkets, only debit cards.

All the local people we have engaged with have been fantastically helpful, beyond expectations on one particular occasion going well out of their way to help us in readiness for our return.

The GoBox system is not simple for a foreigner, you cannot PAYG for instance, and their systems are quick to find fault & penalties are high, I didn’t realise how high some were before reading above.

As for the motorway diversion that happened to us in France and fortunately we could simply pay the toll but I was miffed at the diversion making me have to pay. It is a concern you have to be aware of if deciding to go off motorway

 

[WESTY66]

Fancy having to keep well away from motorways in fear of being forced onto one like we were. However beautiful their country is it wouldn’t make me go there again. Their police are a bunch of nasty bastards.
Phil

NOTHING would stop me going to Austria it’s the most beautiful country on earth!! I’ve been pulled by the Austrian police who were nothing but friendly and polite

 

[gus-lopez]

It took 9 months for our fine to come through, Michael. I’m arguing it …they now claim that they can see from their photos that our Go-box is not in the correct position. I’ve asked to see the photos…

How is your appeal going?

 

[Gaston aires]

NOTHING would stop me going to Austria it’s the most beautiful country on earth!! I’ve been pulled by the Austrian police who were nothing but friendly and polite

Each to there own and speak as you find.

 

[jongood]

Yes we are over 3500 so need a gobox it seems.
Unsure if we can get one in advance or if we have to buy one on the road.
Our actual journey in Austria is really short. Looks like it will be a very expensive few miles.

Its up to you, but if your profile is right, C Class Dethleffs ( presumably 2 axle fiat) I would buy a vignette and chance it.
Otherwise I would rebook for somewhere else. I have a good friend who thought they did the right thing and still got fined.

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