AOL email account

[pappajohn]

Shirl's AOL email account has been hacked and malicious emails are being sent, using one of her screen names, by persons unknown.

i received one from this account and when i opened it, thinking it was from shirl, it was from a Canadian pharmaceutical company

got a snotty email from AOL saying if the emails continues the whole account will be closed and we will be barred from future use of AOL.

we are both running AVG and Avast realtime scanners but this 'virus' still got through.

we emailed the correct AOL department and explained the situation but as yet have had no reply.

anyone any suggestions as to how to sort this....short of kicking AOL into touch, my first choice but she pays the bill.

 

[dshague]

had my hotmail a/c contact list hacked .they were sending out spam mail in my name .
had to close it ,evey time i tried they would not let me , changed the password then closed it straightaway.don't use hotmail now .

 

[lesleyjean]

Hi John

The same thing happened to me with Hotmail. I changed my password and all was OK after that.

Lesley

 

[pappajohn]

thanks....we'll give it a go.

 

[Jim]

If I were you I'd dump AOL first, my experience of them has been terrible

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[Peter JohnsCross MH]

Jim,

Been on AOL for years, no problems, only for internet connection, dont use their emails or websites.

Strangely enough the phone line it uses went u/s, no dialling tone but the internet still worked, dropped the line a few times and by just taking the plug out and reconnecting it reconected. BT now fixed the fault so phones back as well now.

MSN and Hotmail.

Peter

 

[tofo]

change your email password
think of a favourite sentance take fiirst letter of each word
include a number or two
use that as password

 

[madbluemad]

I had AOL for years and had no problems whatsoever with it. After looking at my bank statements over another issue I found that I was paying a fortune for it.

We moved to Talk Talk for the phone and Internet. AOL is now owned by Talk Talk.

We recieved a new wirless router. After having said that we had no problem with AOL it came as a surprise that the Talk Talk service was far superior with better connection times and much faster browsing.

Initial set up problems were soughted by Talk Talk without any fuss.

The phone line is fine and the wholl thing costs me a fraction of what I was paying AOL & BT combined. Maybe this woudnt stop a hacker but its far more efficient and a lot lighter on the pocket.

If you dont like AOL as your browser or default email provider just change you computer settings to use another browser and use MS Outlook for you emails.

Jim

 

[Jaws]

Been with AOL since 1991 ..
I far prefer the mailer as, unlike MS, not every virus is aimed specifically at it ( though I do appreciate there are some about now as John and Shirl have found out :Angry: )

I do not use the browser much though as I find it slow and cumbersome .. Tried firefox but ended up using Chrome.. been using that more or less since it hit the streets so to speak

 

[tofo]

we changed providers aol to plusnet

but you can still use aol fee free
pick e mails and browse no probs

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