Alde 3010 electric heating not working

[DavidG58]

We had ‘weak’ heating when away earlier this month and put it down to being cold

We now have no electric heating luckily at home but MH being used over Christmas, everything works properly on gas so not a crisis, but needs sorting

The hook up symbol is on the Alde control panel, there are no fuses tripped, so I am thinking failed electric elements in the boiler itself

Testing that is way beyond my skill level, but I just wondered if there might be a trip of any kind on the boiler itself, ours is boxed in and quite hard to access, including needing to empty a lot of ‘stuff’ to get near, no point if nothing there, anybody had a similar issue ?

I have RTFM and found nothing in there

Suspect we will need a service visit to Alde in the new year, or just abandon the electric side which has never been very efficient

 

[rb62]

I would have thought that if an element had gone it would have tripped the switch also it would be unlikely that both the 1kw and 2kw elements had failed.

Alde 3010 not working on electric

Hi, pump runs but not heating up on electric, 2 or 3 kw. The little plug symbol on the 3010 control panel is not showing even though we are on ehu and all else 230v working. before I call Alde on monday anyone have any ideas? Is it the control panel or boiler. Van is a Dethleffs Globtrotter. Thanks

www.motorhomefun.co.uk

 

[EuroTrotters]

Do you have a Voltstick ?

 

[Kim H]

Hi David,
That's a tough one to try and work out.

Have you tried selecting different electric power settings to try and see if it is a problem with the 1Kw or 2Kw elements or whether it's a common problem. There are some fuses on the main PCB but we know what a pain it is getting to them.

Anthony

 

[DavidG58]

Do you have a Voltstick ?

I don’t but do have a smart meter display which confirms no power being drawn whichever setting I use between 1,2&3Kw

With the plug symbol being on the display, it seems logical that the Alde unit can see 240V

The unit is now 20 years old and for the last 12 years has been on permanent hook up when at home with the Alde unit set to 9C so it had done some work

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[Arnside037]

ON our Alde 3010 someone once suggested lifting the grey plastic cover to the terminals, removing the red connection, count to 15 and plug it back. Voila ! it worked. Heavens knows why .