Airlines and their tale it or leave it attitude (Qatar)

Joined
Jul 18, 2009
Posts
12,002
Likes collected
20,303
Location
Manchester UK + Javea/Xabia Spain + Abu Dhabi
Funster No
7,543
MH
HYMER B644
Exp
2004
Entered the wrong date when booking with American Express and Avios Points.

Within minutes, opened a live chat......

Result:

It will take 28 days to refund your card and the same for points to be returned. Explained I could not re-book straight away as I needed the points to do so. Nothing we can do was the response.

Contacted AMEX who credited the fare amount straight away

25 days on and still awaiting Avios points back.

Looking Like Emirates as Etihad are even worse.
 
Last edited:

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