Anthony OysterTech
Oyster Satellite and Wifi Technical Service
Morning PDA,
Sorry for the late reply but we have been exhibiting at the NEC all last week so only just back today.
The system, as some very helpful posters have already confirmed, is suffering due to frequency changes although the latest changes have affected our older Vision II units that have not had updates since 2008 so there is a chance that we will need the brain unit of the system sending or bringing to us in order to update it.
My advice for now is to turn the system on and as it raises press the tick. If the unit stops and displays "Main menu" on the screen then give me a call on 01858575928 and I can talk you through the update procedure. If it doesn't display main menu then I'm afraid the larger hideaway box will need to come to us for an update this time but will then have the hidden menu if future updates are required.
Sorry for the late reply but we have been exhibiting at the NEC all last week so only just back today.
The system, as some very helpful posters have already confirmed, is suffering due to frequency changes although the latest changes have affected our older Vision II units that have not had updates since 2008 so there is a chance that we will need the brain unit of the system sending or bringing to us in order to update it.
My advice for now is to turn the system on and as it raises press the tick. If the unit stops and displays "Main menu" on the screen then give me a call on 01858575928 and I can talk you through the update procedure. If it doesn't display main menu then I'm afraid the larger hideaway box will need to come to us for an update this time but will then have the hidden menu if future updates are required.