Today we took our Adria motorhome for it's first service. It only has 8000 miles on the clock, first registered October 2014. Garage said they were certain that it wouldn't be due a service ubtil 24,000 miles and phoned Renault to check. To our suprise, renault HQ came back saying that the warranty expired in November 2014 as it was first registered in Slovenia. We have had it serviced regardless, however, we cannot get our heads round the fact that the V5 clearly states first registered on 1st October 2014, in our minds, the 2 year warranty should start then, Renault beg to differ.
Has anyone else come across this with Renault?
We had the same when we had an Adria on a Fiat, although once we gave proof of registration document, they updated their records and the warranty was put in place.
The dealer understood that the warranty would start from the date first registered too.
Any help given to sort this out would be most welcome
Has anyone else come across this with Renault?
We had the same when we had an Adria on a Fiat, although once we gave proof of registration document, they updated their records and the warranty was put in place.
The dealer understood that the warranty would start from the date first registered too.
Any help given to sort this out would be most welcome
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